As part of a well-established and supportive team, you will be responsible for ensuring the smooth running of practice processes. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. Functional management of all clinical and administrative staff, with direct line management of all staff including salaried GPs (non-clinical aspects only) Managing the recruitment and retention of staff; develop, implement, appraise and embed an effective succession plan. Implementing effective systems for the resolution of disciplinary and grievance issues. Supporting the management of all complaints Maintaining an effective overview of and ensuring compliance with HR legislation Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. Managing the financial elements of the organisation, including staff wages, pension, budgets, bank accounts, accounting systems, petty cash, etc. seeking to maximise income and reduce expenditure in conjunction with the partners. Maintaining an effective liaison with the practice accountant. Briefing partners on all financial matters, including forecasting and cashflow. Coordinating the reviewing and updating of all organisation policies and procedures, including developing, implementing, and embedding an efficient business continuity plan. Supporting the team reach to QOF/LCS and IIF targets. Ensuring the organisation maintains compliance with its NHS contractual and CQC obligations. Key liaison with Primary Care Network, the PCN Manager and any ARRS staff who provide supporting services at the practice. You will significantly contribute to the strategic planning and business development of the Practice.