Sales Associate Position Job Requirements
Shop Related
* Opening and closing shop (Open 11:00am, Close 19:00pm)
* Cleaning shop and the pavement outside, putting out the sign
* Folding garments and arranging clothes on hangers
* Creating and checking window and shop display looks regularly
* Maintain all rack and shelves with all colours and sizes
* Price items in shop correctly, and re-price when sales are organised
* Upkeep of the shop’s cleanliness and presentability (arranging cleaners in office, shop and stock rooms; window cleaning; sourcing decorations and flowers where needed)
* Closing the shop (putting up the shutters, setting the alarm, lowering the grill)
Customer services
* Carrying out sales, bagging
* Answering the telephone, taking orders, handling returns and dealing with customers
* Answering emails
* Professional but friendly communication with all customers, including in situations that require sensitivity
Sales related
* Organizing and selling sale events
* Look for ways to improve sales by researching other venues and networking events
* Have an in-depth understanding of the company’s history and brand concept to inform customers and associates
* Be aware of trends, seasonal styles and customers’ interests, and inform the marketing and sales team to support the brand direction
* Manifesting orders for Pick and Pack staff where needed
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