Business Manager
Overview
Our Volkswagen Lowestoft Retail Centre is actively looking for enthusiastic individuals excited to join our ever-growing automotive family. If you’re as passionate about cars as we are, we'd love to welcome you to the team where you will be part of our exciting journey.
If you are hands-on in nature, financially aware, have effective communication skills, and are passionate about customer service, then we would like to talk to you about our Business Manager position.
What you will be doing?
1. Selling financial and insurance products to the centre’s customers - penetration rate monitored weekly.
2. Encouraging a high referral rate from the Sales Executives.
3. Marketing financial products, including POS and site presentation.
4. Maintaining a high level of finance product knowledge.
5. Focusing on a high retention which will be monitored daily.
6. Providing exceptional customer service that leads to customer loyalty and referrals.
7. Maintaining good housekeeping standards and orderly administration of your work.
What we are looking for?
You will be able to demonstrate a strong understanding of the key success drivers essential to deliver consistently strong results in terms of business growth, net profit, and cost control, together with high levels of customer satisfaction.
We are looking for individuals who meet the below criteria to join our team:
1. Previous experience in a similar role.
2. Knowledge of FCA regulations around F&I.
3. Proven customer service and communication skills.
4. Ability to work to deadlines and targets.
5. Ability to work well in a team.
Why work for Group 1 Automotive
There are many great reasons to join the Group 1 Automotive team, including the following industry-leading benefits package:
1. Enrolled on our industry-leading Sales Academy.
2. Eligible for our car ownership for yourself and family members.
3. Accelerated training pathways and manufacturer training.
4. State-of-the-art facilities with modern automotive technology.
5. Family-friendly benefits such as enhanced Paternity & Maternity leave.
6. Long Service holiday rewards that increase with your length of service.
7. Paid day off for your birthday.
8. Four-day Aftersales Academy.
9. Plus, much more!
Our Values
At Group 1 Automotive, we pride ourselves on our five core values that are incorporated in all we do: Respect, Integrity, Transparency, Teamwork, and Professionalism. These principles guide every member of our team in business functions, customer interactions, and community engagement.
Who we are?
Group 1 Automotive is a well-established and growing company within the UK, with a wide representation of brands across America. We primarily operate in the East and South East of England, representing a range of dealerships and employing over 3,000 colleagues dedicated to providing exceptional customer service.
We recognize that a successful business is built around the quality and contentment of its people. As such, we are committed to providing fantastic career opportunities, state-of-the-art resources, comprehensive training, competitive earnings packages, and a wide variety of benefits to ensure our teams receive the utmost support, both professionally and personally.
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