Overview
At MAF International, we are dedicated to supporting the people and communities we serve. We are currently seeking a committed individual to assist in the production of controlled documents and provide essential support to the Quality, Safety & Security (QSS) Services Team and Document Controllers in our programmes. This role is integral to maintaining the high standards of our Quality, Safety & Security department.
Salary: £26,800 - £30,400 (Dependent on experience)
Closing Date: 28th April 2025
Interviews: Tuesday 13th May 2025
There is an occupational requirement for the job holder of this position to be a committed Christian. The post holder will be expected to lead and take part in prayer and biblical reflection and to be a role model for the organisation in accordance with our Christian beliefs and standards in the workplace.
Responsibilities
QSS System Administration:
* Manage user access, configuration changes, and dashboards on the QSS database.
* Oversee the QSS support ticketing system and track document change requests.
* Assist in producing statistical reports and creating training materials.
QSS Team Support:
* Attend and document minutes for various QSS meetings.
* Support meetings, training events, report production, and stakeholder coordination.
* Assist with risk management reports and performance data analysis.
Document Production & Amendment:
* Format, proofread, and amend controlled company documents.
* Utilise Web Manuals editing software and Confluence for manual and policy updates.
* Facilitate document change processes and issue revisions.
Documentation Management:
* Process change requests using our in-house document control system.
* Update manuals, policies, forms, and notices on the MAF Intranet (SharePoint) and Confluence.
Quality Control:
* Ensure all documents meet MAF standards before publishing.
* Proofread and cross-reference changes across all affected documents.
Support for Programme Document Controllers:
* Provide regular communication and updates.
* Share latest information and updates on procedures.
If you are passionate about making a difference and providing high-quality support in a meaningful way, consider joining MAF International. Together, we can make a lasting impact.
Qualifications, Skills & Experience
Essential:
* A good general level of education
* Good communication skills
* Ability to work accurately and at pace
* Capable of working independently as well as part of a team
* Ability to work cross-culturally
* Experience of formatting documents
* Experience and knowledge of Microsoft Word e.g. applying styles, table design, forms, tracking changes etc.
* Good degree of computer literacy
Desirable:
* A level standard or equivalent
* Experience of controlling documents preferable
* Experience in setting agendas and minute writing
* Experience of working with databases
* Experience of using a PDF editor
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