The post holder is required to undertake the typing of clinical letters for all specialities, distribute and file documents as and when required, track and request patients health records, answer and deal with telephone enquiries, support other medical secretaries with basic admin duties and results management. The post holder will also be compliant with the Patient Access Policy and Divisional requirements in terms of waiting list management. The post holder will need to demonstrate good communication skills, flexibility, reliability and have an organised approach to work. Working as part of a team of Medical Secretaries, you will support with the management of waiting lists, typing of clinical letters, theatre scheduling, clinic utilisation along with daily office duties as required by the clinical team. The post holder will have skills in all areas of administrative functions to enable them to support the patient pathway. University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. Based across two sites, Royal Stoke in Stoke-on-Trent and County Hospital in Stafford, we are proud to serve around three million people and we're highly regarded for our facilities, teaching and research. We are the specialist centre for major trauma for the North Midlands and North Wales. All of our employees make a valuable contribution regardless of role here at UHNM and we are proud of our wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their true potential. UHNM create and encourage a culture of inclusion, providing equal opportunities for career development that are fair and transparent. We are committed to being a diverse and inclusive employer and foster a culture in which all staff feel valued and respected. In return we ask all of our employees to make a commitment to the values, co-created by or staff, patients and carers, and that unite us as a Trust. At University Hospitals of North Midlands NHS Trust we know that investing in, supporting and developing our staff has a direct impact on the quality of care that we deliver. Our employees are as important as our patients and the population that we serve. For further details / informal visits contact: Name: Rebecca Challinor Job title: Operational Service Manager Email address: rebecca.challinoruhnm.nhs.uk Telephone number: 01782-679368 Alternatively please contact Carys Clark, Junior Operational Service Manager, 01782-674351.