Booking and amending appointments for patients as required Managing capacity within the clinics and moving patient appointments if required Ensuring all correspondence relating to patients is saved on to the Electronic Document Management systems (Evolve) Provide and receive confidential and sensitive information written, aural or verbal, to be exchanged with patients/clients, relatives, staff or externalpartiesEnsure telephone enquiries are dealt with in a confidential, professional, tactful, sympathetic and timely manner Communicating effectively with the nursing and medical teams to allow the ongoing clinic to work efficiently