LOCATION: Yate
START DATE: ASAP
PAY: £30,000- £32,000 per annum
PERMANENT
DAILY TIMES: 08.45am-5.00pm, Monday to Friday, 37.5 per hours per week
Set office days Tue-Thur
Vacancy – IT Contracts Co-ordinator
Company Profile:
ESS Employment are recruiting for our local established and professional client in Yate. This role would be ideal for someone who has some previous office-based experience, a high level of Excel experience and is looking for a role with variety and scope for progression.
Duties and Responsibilities:
• Record customer contract information in Excel spreadsheets.
• Use spreadsheets to produce service level agreement quotations and invoices.
• Produce SLA forecast reports for management.
• Process installation, validation and training documentation.
• Carry out administrative processes for order fulfilment.
• Set up customer accounts, supplier accounts and new product codes on Sage.
• Use Sage to process customer sales orders and invoices.
• Arrange the purchase and despatch of hardware.
• Manage the issue and retrieval of loan equipment and returns.
• Communicate with customers to provide information and answer queries.
• Communicate with account managers to support sales.
• Take minutes at meetings and maintain personal training records.
Key Experience and Skills:
• Attention to detail for record keeping.
• Excellent mathematical skills – A-C GCSE Maths.
• Understanding of excel formulae.
• Excellent verbal communication skills.
• Error free written communication – A-C GCSE English Language.
• Experience and good skills in the use of Excel, Word and Outlook.
• Experience and good skills in Sage is an advantage but not essential.
• Polite, pleasant and helpful on the telephone and in general.
• Self-motivated and able to work both independently and as part of a team.
• Well organised and able to prioritise workload to achieve deadlines.
Benefits include:
Bonus scheme (after 6 months service) | Employee pension scheme | Life Assurance | Critical Illness Cover/Health plan | Excellent working environment | Free onsite parking | Hybrid working | Annual Christmas shutdown
In order to be considered for the role please email your cv at your earliest convenience to Rachel - rachel.hudson@ess-emp.co.uk
ESS EMPLOYMENT Ltd work with clients and candidates from a range of disciplines and place people in permanent, contract and temporary roles. Many of our candidates and clients come to us by recommendation and we are proud of our personal, professional and friendly approach to recruitment. See our website for more information