Are you a tech-savvy individual with customer service experience? If so, we want to hear from you!
Service Desk Support
£30k to £35k depending on experience plus benefits such as 22 days holiday, pension, social events, parking and employee discounts!
8.45am to 5.15pm, full-time & office based
Near to Surbiton
Start date: ASAP!
Overview
As a Service Desk Executive, you will be at the heart of this organisations customer operations, ensuring they meet their Service Level Agreements (SLAs) whilst delivering exceptional service. This is not just a job; it's an opportunity to make a real impact in a growing company where your contributions are valued and rewarded.
You'll enjoy a supportive work environment where you can grow both personally and professionally. They offer extensive training opportunities to suit your interests, allowing you to expand your skill set and advance your career. If you're ready to take on a role that values your contributions and offers variety, apply today!
Sound interesting?... Daily duties include:
Manage scheduled and emergency service jobs using their Service Management Programme.
Oversee customer installation processes, keeping the team informed and projects on track.
Ensure the smooth delivery of services to valued customers.
Accurately report parts and stock usage to aid purchasing and stock control.
Identify, agree, and report on work procedures to maintain high standards.
Collaborate...