Harvey Nash's public sector client is recruiting for a Deployment Engineer on an initial 6 month contract. The organisation have a large laptop estate mostly comprised of HP Windows and Ubuntu laptops along with some Macbooks. A proportion of these HP devices are now reaching end-of-life and need replacement and they require an end user computer deployment engineer who can take on this task and run with it - creating the plan, organising the logistics and communication, swapping out the devices, and ensuring that our records are up to date at all times.
Essential skills:
* Demonstratable experience of:
o Utilising the Service Now Platform for task and asset management
o Deploying Windows 11 devices in a corporate government environment
o Laptop build and application deployment using Intune and SCCM
o Microsoft Office 365 suite
* Experience With HP EliteBook Laptops
* Excellent customer service, for all user support types
* Able to escalate issues where possible
* Be able to communicate verbally & written standard operating procedures
* PAT Testing experience and certification
* Hardware Inventory Management experience of End User IT equipment
* Experience creating rollout and asset management plans including technical design, logistics, governance and risk considerations, and training requirements. Ability to present proposals to all levels of the organisation.
* Experience of working within a mature agile team where trust, communication, collaboration, forward thinking, workload visualisation and constructive challenge are key attributes
* Be an evangelist for our chosen technology to bring stakeholders on-side
* Create and maintain service documentation
Please note this role falls within IR35. To apply, please send your CV using the link.