General Manager
Facilities Management
Hard and Soft Services
Location: Cambridgeshire
Package: £75,000 - £80,000 + Car + Bonus
Overview
I am recruiting on behalf of a prestigious client for a General Manager to oversee a full Facilities Management (FM) contract within a healthcare environment in Cambridgeshire. This is a comprehensive role covering both hard and soft FM services, requiring an exceptional leader with a proven ability to manage large teams at a senior level. Experience within a PFI (Private Finance Initiative) setting is highly desirable.
Key Responsibilities
1. Lead the delivery of hard and soft FM services across the healthcare contract, ensuring operational excellence and compliance with industry standards.
2. Manage and inspire a large, multidisciplinary team, creating a culture of accountability and continuous improvement.
3. Ensure all contractual obligations are met, driving service excellence and exceeding client expectations.
4. Develop and maintain strong client relationships, acting as the primary point of contact for all contract-related matters.
5. Oversee financial management, including budgets, forecasts, and cost control, ensuring profitability and value for money.
6. Ensure strict adherence to health and safety regulations and risk management protocols.
7. Identify opportunities for innovation and efficiency to enhance service delivery and client satisfaction.
8. Provide strategic leadership and support for project delivery within the PFI framework.
The Ideal Candidate
1. Proven experience as a senior manager in Facilities Management, ideally within a healthcare or PFI environment.
2. Strong background in managing both hard and soft FM services.
3. Demonstrable ability to lead, manage, and motivate teams.
4. Excellent financial acumen with experience managing budgets and driving efficiencies.
5. Outstanding communication and relationship-building skills, with the ability to liaise confidently with clients and stakeholders.
6. Comprehensive understanding of compliance, health and safety, and risk management in FM.
7. Strategic thinker with a proactive and solutions-focused approach.
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