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Role: Commercial Operations Executive
Located: Northampton / London (Ricoh operates a vibrant working policy giving you flexible hybrid working options)
Contract Type: 12 - 14 Month Fixed Term Contract
Package: Competitive salary plus excellent benefits
About Ricoh:
Ricoh is a global technology business. As a company born in print, we design and manufacture graphic solutions that transform communications. To keep up with the pace of change in the workplace, we have built an extensive portfolio of innovative, industry-leading digital services spanning everything from Cloud & IT infrastructure solutions to process automation tools.
Everything we do is designed to help individuals achieve fulfilment through work. Through technology, we make work smarter and more creative, enabling people to lead purposeful working lives and organisations to become more productive, sustainable and profitable.
Key Responsibilities:
* Provide support for all Commercial Operation functions within the Telco division, assisting Sales teams and Delivery Teams.
* Support Sales and other functional teams with the creation and publication of commercial proposals and quotations.
* Undertake order processing, invoicing, and administration of Goods Receipt Notes (GRNs).
* Maximise profitability through effective negotiation of price, rates, and rebates.
* Maintain accurate sales forecast data for tracking sales against targets.
* Review, understand, and administer Work Packages, ensuring accurate records are maintained.
* Support the collation of data for regular reports on work progress and performance.
* Manage the administration of Clarizen and other systems essential to project planning and execution.
* Support the definition of small/medium project Business Cases.
* Deliver excellent customer service by fostering positive relationships and operating contracts professionally.
You will ideally have:
* Experience of project coordination/administration.
* Experience of coordinating small projects or exposure to the end-to-end project lifecycle.
* Experience of working within a structured project management framework.
* Knowledge of project management tools and techniques.
* Excellent customer-facing skills.
* Confident approach to customer management and relationship development.
* Excel skills and knowledge of other Microsoft packages including Project, PowerPoint, and Word.
* Strong communication skills, both written and verbal.
* Self-motivated and flexible with the ability to work under pressure.
In return for your commitment, you can expect:
We’re looking for individuals with values and causes, strengths and weaknesses, passions and ideas. Bring your unique energy, and we’ll match it with opportunities to create the future.
We can offer you:
* Excellent package with solid basic, strong bonus and company benefits including:
o A competitive holiday entitlement, two days special leave per annum for volunteering, additional holiday purchase scheme.
o Flexible retirement plan.
o Wellbeing schemes to support your physical, emotional, and financial health.
o Company car/car allowance (role-specific), cycle to work scheme.
Our values:
Our values encourage us to constantly improve and contribute to the wellbeing of all stakeholders, including our customers, employees, and society.
Be part of something bigger:
Our approach to sustainability touches every part of our organisation, from manufacturing to distribution and recycling. By working with Ricoh, you choose to work for a company that cares about its impact on the planet.
We are an equal opportunities employer:
We are open to discussing adjustments to the recruitment process if needed. No applicant or employee will be treated less favourably than another on the grounds of a protected characteristic.
Striving for inclusion and diversity isn’t just the right thing to do. Diverse approaches, perspectives, and experiences make us more innovative and help us better understand the needs of our customers.
To empower you to bring your full identity to work, we have employee-led affinity groups in LGBTQ+, gender, and ethnicity.
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