Summary
To help to support the Exams Team in providing an effective Examinations service.
Wage
Competitive
Hourly wage - £8.60 per hour (age 18-20), £11.44 per hour (age 21 and over). Progressing to £12.60 per hour after one year.
Training course
Business administrator (level 3)
Hours
37 hours per week, term time plus 4 weeks.
37 hours a week
Possible start date
Monday 17 March
Duration
1 year 8 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
The below duties are appliable to both examinations that are carried out at Cardinal Newman and LUSoM.
· Maintain a current understanding of Awarding Organisation regulations and processes via Awarding Organisation websites and training.
· Provide an accurate, efficient data processing and administrative service within the Examinations team maintaining manual and computerised records.
· Process entries to and results from Awarding Organisations via the college database (Unit-e/A2C) and Awarding Organisation websites. Analyse and resolve errors. Record and despatch results and certificates.
· Liaise with students, Additional Support, Awarding Organisations and the curriculum to ensure that students with additional support needs receive appropriate access arrangements.
· Ensure invigilation, rooming and specialist equipment is arranged for all examinations.
· Ensure that adequate materials are available for examination sessions and that all examinations are conducted in accordance with the regulations and requirements of Awarding Organisations and that security of papers is maintained.
· Promote the development of computerised systems to produce information relating to qualifications in liaison with the Information Services team.
· Keep up to date with developments in examination administration through attendance at meetings, training and conferences as appropriate.
· Check and prepare examination materials to ensure that the correct papers, quantities and instructions are available for each examination whilst maintaining the necessary security and confidentiality.
· Ensure completed answer scripts are prepared and packaged for dispatch to Awarding Organisations or Examiners in accordance with regulations.
· Field enquiries from students, staff, parents and external bodies or refer as appropriate.
· Check Awarding Organisation invoices against entries, follow up queries and make internal recharges as appropriate.
· Assist in the development, implementation and documentation of effective systems and procedures relating to examinations.
· To provide departmental cover during periods of staff absence.
· Be proactive in maintaining effective links with curriculum in respect to course, student and examination information.
· Attain an understanding of the context in which data is processed (i.e., why data is collected and stored in the way it is) and convey this to other users.
· Perform all of the above duties in accordance with all relevant and current College policies, procedures and regulations including those relating to Equal Opportunities, Health & Safety, Teaching and Learning, Quality Assurance, Financial Matters, Employment Matters and Data Protection Act.
· Any other job-related activities as requested appropriate to the grading of the post.
Where you’ll work
Lark Hill Road
Avenham
Preston
PR1 4HD
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RUNSHAW COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
This Level 3 Business Administrator Apprenticeship is completed within the workplace. You will be assessed through written work and observation throughout your training. You will be given time by your employer to complete portfolio work, attend training, workplace shadowing and any other opportunities to develop your skills and knowledge.
More training information
Training is provided by Runshaw College
EPA (End Point Assessment) – Towards the final few months of the apprenticeship you will complete your End Point Assessment. This includes a knowledge test, portfolio-based interview and a project/improvement presentation. All assessment methods will be conducted and graded by an independent EPAO.
Requirements
Essential qualifications
GCSE in:
* English & Maths (grade A*-C / 9-4)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* Communication skills
* IT skills
* Attention to detail
* Organisation skills
* Administrative skills