An exciting opportunity hasarisen for an Imaging Coordinator for Radiology. We require someone who hasexcellent organisational and Interpersonal skills and who can continuouslyimprove themselves and help others to do so within our department. Thesuccessful candidate will be able to demonstrate professionalism andconscientious working. You must beable to work to manage your workload and work to tight deadlines.
This position is a full time working 37.5 hours a week.Monday to Friday between 08:30 and 17:00.
This role will be based at Pinderfields Hospital however weare a 3-site trust and as part of your role, you may be required to work acrossall three sites (Pinderfields, Pontefract and Dewsbury).We offer a regular staff shuttle service between all 3 sitesfor staff convenience and ease.
The Mid Yorkshire Trust has excellent travel links to Leeds,Sheffield, Doncaster and Bradford. We are close to both the M1 and the M62.
If you would like to attend for an informal chat or a look round,please contact Sue Lloyd on 01924 542198 or sue.lloyd7@nhs.net.
Main duties of the job
To provide a central point of contact for all enquiries oradvice with respect to both internal (hospital) referrals and external (GP)queries/requests for expediting.
To minimise the disruption of the radiologists workflowthrough ensuring efficient and effective communication of enquiries throughoutthe working day.
About us
We provide care and support to over a million people inWakefield and Kirklees in their homes, community settings and across our threehospital sites at Pontefract, Dewsbury, and Pinderfields (Wakefield).
Always striving for excellence, we are at the forefront ofinnovation and research, and we invest in teaching and the development of ourworkforce.
We live by our values of caring, improving, being respectfuland maintaining high standards. We listen and learn because we aim to make MidYorkshire the best place to work and receive care.
We value diversity and welcome talent and enthusiasmirrespective of age, disability, neurodivergence, sex, gender identity andgender expression, race or ethnicity, religion or belief, sexual orientation,or other personal circumstances including providing unpaid carers support tosomeone with a health and care need. As ethnic minority groups, members of theLGBTQ+ community, and people with a disability/neurodivergence are currentlyunder-represented across the organisation, we encourage applications frommembers of these groups. We have policies and procedures to ensure allapplicants are treated fairly and consistently.
We are proud of our staff networks - who offer valuableguidance and feedback from those with lived experience.
We have a clear vision and you could be part of this! If youshare our values and you want to make a difference to the lives of our patientsand their families and carers, we would love to hear from you.
Job responsibilities
To act as the main point of contact forall medical staff and GPs on behalf of the Consultant Radiologistsensuring that all queries are answered with skill, sensitivity and in acourteous and professional manner.
To act as the departments key ImageExchange Portal (IEP) link person coordinating requests to send images outand receive images in ensuring that these are appropriatelyprocessed.
To Monitor the unverifiedlist and process as appropriate
To obtain adequateinformation for previous external scans to be entered on the RadiologyInformation System.
Playa lead role with administrative tasks in the department e.g. utilising ITsystems in line with the departments Key Performance Indicators
To have a sound knowledge of theRadiology Information System to ensure efficient and accurate use of theappointments diary, stats module, report information list and reportingworklists.
To be familiar withall local booking rules and to ensure accurate patient records aremaintained within the Radiology Information System.
Promote effective customerfocused communication with patients and service users.
To respond to telephoneand / or face to face enquiries complying with departmental guidance
To assist with theconfidential management of all types of patient record and ensure that alldocumentation is returned to the appropriate department is accuratelycomplete and promptly dispatched.
To be responsible for theaccurate and timely storing/scanning of records, e.g. referral letters.
To report maintenance anddomestic repairs to appropriate wards/departments on instruction from thedepartmental manager.
Operate trust IT systemsensuring correct data is held on the departmental database & Trustsystems, and update as necessary.
The post holder will give relevant assistanceand training as and when required to support all colleagues.
To carry out generaladministration duties and provide clerical assistance, as required.
Receive, sort anddistribute goods and post delivered to the ward/department.
Attend regular departmentalmeetings. Attendance at least half of the meetings each year is anexpectation.
Person Specification
Skills and Abilities
* Develop and maintain positive working relationships
* Demonstrate effective and clear written, verbal and telephone, communication skills
* Work with demanding workloads and prioritise tasks
* Maintain a safe working environment for self and others
* Willingness to take on tasks
* Proven record of excellent filing and organisational skills
Experience
* Experience of working with filing systems
* Experience of good customer or patient care
* Work with IT systems
* Previous experience in an administrative role
* Experience of working within a related area e.g. Health/Social Care Setting
* A willingness to learn NHS computer software systems
* Experience of working with confidential material
Knowledge and Awareness
* Confidentiality issues
* Awareness of own limitations
* Awareness of Health & Safety issues
* Awareness of Moving & Handling issues
Other
* Ability to satisfy Occupational Health screening
* Adaptable and flexible according to the demands of the service
* Understanding of need to maintain confidentiality
Personal Attributes
* Friendly, respectful of colleagues
Qualifications
* Good general education to include CSE or GCSE in English Language and Maths or equivalent/experience
* NVQ Level 2 qualification in related subject
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