Salary: £24,243 rising to £26,500 per annum
Contract: 37 hours, Permanent
Location: Ocean Park House (ALS)
Closing Date: 02/05/25
If you would like to work for an organisation that demonstrates outstanding commitment to staff engagement, has gained a place on the Times Best 100 Companies to work for in the UK for the last eight consecutive years and that holds Investors in People Platinum accreditation we would love to hear from you!
What you’ll do:
Are you an organised and proactive team player with a passion for supporting learning and quality? We’re looking for a Quality Support Administrator to join our team at ALS to help ensure our training and learning provision runs smoothly behind the scenes.
This is an exciting opportunity for someone who enjoys variety, thrives on detail, and wants to make a difference by supporting learners and colleagues.
ALS is committed to promoting the Welsh language for both staff and learners, and whilst it is not considered essential criteria, the ability to speak Welsh is desirable for this role.
Why work for ALS?
ALS is part of the ACT family and are Wales’s largest Training Provider, ALS is all about people. With a family feel culture we believe our employees are our greatest asset. We’re all extremely passionate about making a positive difference to people’s lives by providing excellent learning programmes and opportunities.
Our Values:
At ALS, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.
Diversity statement
ALS is dedicated to fair and safe recruitment practices, ensuring equality for all applicants and staff. We do not discriminate based on gender, sexual orientation, marital or civil partner status, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, please drop us an email with your requirements.
What next?
The Advert will close 02nd May 2025, we reserve the right to close this vacancy early if we receive sufficient applications for the role.
Applicants will be notified via email of the application process (please check junk or spam folders)
An interview process consisting of:
A face to face interview at our Head Office with a work based task (for example – a micro teach, presentation or written task, full details will be provided before interview)
We’re keen to ensure our hiring process allows you to be at your best, so if you need us to make any adjustments, please just let us know.
Safeguarding
Our organisation is deeply committed to safeguarding the welfare of all learners and staff. We expect all employees to uphold this commitment as part of their role. Please note that the successful candidate will be required to undergo an enhanced DBS check.
What you get in return:
* Excellent professional development opportunities
* Generous holiday package (up to 45 days per year)
* E-learning platform available to all staff.
* Annual salary increases
* Staff counselling sessions
* Mental Health First Aider
* Wellbeing initiatives
* Bi-annual performance reviews
* Staff Council
* Flexible and hybrid working (where applicable)
* Team building days
* Volunteering days
* Staff celebration days
* Length of service, birthday and yearly appreciation rewards
* Staff Recognition Awards
* Healthcare cash plan
* Contributory pension scheme
* Life assurance
Our Values:
At ACT, we pride ourselves on fostering a culture of respect, fairness, and dignity for all. We believe in creating an inclusive environment where every individual feels valued and empowered to thrive.
FREDIE stands for Fairness, Respect, Equality, Diversity, Inclusion, and Engagement – values that lie at the heart of everything we do at ACT. From our interactions with staff to our engagement with learners, these principles guide our approach, ensuring that everyone has the opportunity to succeed.
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