Customer Account Manager
Location: Honiton area, EX14 - Dunkeswell
Salary: £30,000 - £35,000 per annum
Work Model: Hybrid (1 day per week in the office and travel to see clients required)
Duties will include:
1. Serve as the key point of contact for all customer account management matters.
2. Manage customer accounts.
3. Build and maintain strong, long-lasting customer relationships.
4. Raise quotes for customers.
5. Maintain the ERP system.
6. Assist customers with order placement, cancellations, and modifications.
7. Raise bills of materials.
8. Engage with inactive customers and explore new opportunities to grow accounts.
Requirements:
1. Must be dynamic and driven.
2. Strong written and verbal communication skills with an excellent telephone manner.
3. Highly organized with the ability to calmly multi-task multiple account management projects.
4. Good working knowledge of Excel and Microsoft packages.
5. Experience in a similar role preferred.
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