Join our team as a Spa Therapist at Grantley Hall, a five-star, 17th-century property nestled in the North Yorkshire countryside, offering a blend of stately grandeur and contemporary luxury.
Salary: £13.00 per hour plus a monthly service charge, typically £2,400 annually.
Please note, our Spa vacancies will require weekend and evening work on a rota basis.
Key Responsibilities
* Provide outstanding guest experience through delivery of treatments.
* Work as part of a team to ensure guest satisfaction and outstanding service.
* Undertake reception and administration duties if required.
* Adhere to Health and Safety guidelines to ensure safety while using the spa.
* Utilise sales tools effectively to maximise the sales process.
* Follow all spa standards and protocols.
* Be knowledgeable about products used in the Three Graces Spa to promote and upsell.
* Act as a brand ambassador for our product houses, offering retail and homecare advice.
Key Skills, Qualities & Experience
* Beauty qualification at NVQ Level 3 or equivalent is essential.
* Confident and self-motivated individual with a professional persona.
* Previous experience as a Therapist in a Spa is essential.
* Excellent verbal and written communication skills.
* Experience of working within a team.
* Passion for providing holistic and beauty therapies to five-star service standards.
* Drive to learn new and innovative working methods within a Five Star Spa.
* NVQ Level 2 in manicure, pedicure, and waxing, or equivalent.
Benefits
* 31 days holiday increasing to 33 days with length of service.
* Access to earnings before payday (Wagestream).
* Free parking and complimentary meals when on duty.
* Discounted modern and spacious live-in accommodation.
* Company parties, award ceremonies, and team events throughout the year.
* Team appreciation and wellbeing activities, including awards and seasonal gifts.
* Grantley Hall discounts: 50% off food, 20% off beverage, £100 B&B for employees.
* Access to exclusive employee benefits and wellbeing support.
* Discounted hotel stays with Pride of Britain hotels.
* Complimentary bespoke uniform and annual shoe allowance.
* Free sight tests for those eligible.
* Onsite Team Gym with professional induction.
* Refer a Friend Scheme with up to £1000 reward.
* 24/7 Employee Assistance Support line.
* Grantley Academy to support your development.
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