Summary
This is an exciting new role for a Business Administration Apprentice. Combining work and learning this is an opportunity which offers a varied and interesting role, covering all aspects of a busy accounts office.
Wage
£12,955.80 to £20,952.36 a year
This role includes 20 days annual leave plus Bank Holidays.
Training course
Business administrator (level 3)
Hours
You will work Monday to Thursday 8.30am to 4pm, and Friday 8.30am to 2pm, with a half hour lunch break each day.
33 hours a week
Possible start date
Tuesday 1 April
Duration
1 year 6 months
Positions available
1
Work
As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.
What you’ll do at work
This role will be varied with duties and responsibilities including;
* Answering phones and directing the call to the correct department.
* Taking messages.
* Typing quotations, gas reports and letters.
* Monitoring and sending emails.
* Sending out sales invoices via software systems.
* Checking off invoice batches.
* Data entry tasks.
* Learning credit control.
* Use of the software training system to improve skills.
* Training in sales and purchase ledgers and all associated tasks.
* Any other duties required by the company.
Where you’ll work
GWS HOUSE
HALE ROAD
WIDNES
CHESHIRE
WA8 8PX
Training
An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.
College or training organisation
RIVERSIDE COLLEGE
Your training course
Business administrator (level 3)
Equal to A level
Course contents
* Skilled in the use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data. Examples include MS Office or equivalent packages. Able to choose the most appropriate IT solution to suit the business problem. Able to update and review databases, record information and produce data analysis where required.
* Produces accurate records and documents including: emails, letters, files, payments, reports and proposals. Makes recommendations for improvements and present solutions to management. Drafts correspondence, writes reports and able to review others' work. Maintains records and files, handles confidential information in compliance with the organisation's procedures. Coaches others in the processes required to complete these tasks.
* Exercises proactivity and good judgement. Makes effective decisions based on sound reasoning and is able to deal with challenges in a mature way. Seeks advice of more experienced team members when appropriate.
* Builds and maintains positive relationships within their own team and across the organisation. Demonstrates ability to influence and challenge appropriately. Becomes a role model to peers and team members, developing coaching skills as they gain area knowledge.
* Demonstrates good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms. Uses the most appropriate channels to communicate effectively. Demonstrates agility and confidence in communications, carrying authority appropriately. Understands and applies social media solutions appropriately. Answers questions from inside and outside of the organisation, representing the organisation or department.
* Completes tasks to a high standard. Demonstrates the necessary level of expertise required to complete tasks and applies themself to continuously improve their work. Is able to review processes autonomously and make suggestions for improvements. Shares administrative best-practice across the organisation e.g. coaches others to perform tasks correctly. Applies problem-solving skills to resolve challenging or complex complaints and is a key point of contact for addressing issues.
* Takes responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace. Makes suggestions for improvements to working practice, showing understanding of implications beyond the immediate environment (e.g. impact on clients, suppliers, other parts of the organisation). Manages resources e.g. equipment or facilities. Organises meetings and events, takes minutes during meetings and creates action logs as appropriate. Takes responsibility for logistics e.g. travel and accommodation.
* Uses relevant project management principles and tools to scope, plan, monitor and report. Plans required resources to successfully deliver projects. Undertakes and leads projects as and when required.
Your training plan
* L3 Business administrator Apprenticeship Standard
* Fortnightly attendance at Riverside College, Widnes
More training information
Specific training on internal systems will be provided within the company.
Requirements
Essential qualifications
GCSE in:
* 4 GCSE’s including Maths and English (grade Grade A*-C (9-4) essential)
Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.
Skills
* IT skills
* Attention to detail
* Organisation skills
* Number skills
* Team working
* Initiative
* Accuracy
* Numeracy skills
* Office, Word and Excel skills
* Good rime management
Other requirements
The study at College for this role will begin in April 2024, but it is hoped that the successful candidate will start work as soon as possible. We reserve the right to close this opportunity after 1 week if we have received enough applications, and therefore recommend you make an application as soon as possible, rather than waiting until the planned closing date as we cannot guarantee the vacancy will remain open for the whole time planned.