Company Description
At Uproot Technologies, we redefine supply chain excellence with tailored solutions that drive global efficiency and scalability. Our expert EOR/IOR services eliminate cross-border complexities, ensuring seamless and compliant trade operations.
We optimise freight management with cost-effective strategies and advanced tracking for reliable global shipping. With Uproot’s innovative supply chain optimisation, we transform procurement, inventory, and delivery into profit-driving assets. Our mission is to simplify cross-border trade by managing the complexities of customs, licensing, and documentation, allowing our clients to focus on their core business operations. Leveraging a global distribution network, we ensure timely and cost-effective sourcing and comprehensive manufacturing support for both startups and established enterprises.
Role Description
We are seeking a proactive and detail-oriented Operation Coordinator to join our team in Milton Keynes. This is a full-time, on-site role where you will play a crucial part in ensuring the smooth and efficient running of our operations. You will be at the heart of our operations, managing day-to-day activities, coordinating with various departments, and providing exceptional customer service. Your role will also involve streamlining administrative processes to enhance our operational efficiency.
Key Responsibilities:
* Oversee and coordinate daily operations to ensure seamless service delivery.
* Serve as the primary point of contact for customers, addressing inquiries and resolving issues with a focus on customer satisfaction.
* Assist in the management of logistics, including coordinating shipments and ensuring timely delivery.
* Provide administrative support, including document preparation, data entry, and scheduling.
* Collaborate with the operations team to identify and implement process improvements.
* Monitor and report on key operational metrics, ensuring compliance with company policies and procedures.
* Support the planning and execution of projects to drive operational excellence.
Qualifications:
* Strong analytical skills with the ability to solve problems efficiently.
* Experience in operations management, logistics,International Freight or supply chain management is highly desirable.
* Excellent customer service skills, with the ability to communicate effectively across various levels.
* Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
* Exceptional organizational and time management skills, with a keen eye for detail.
* Ability to multitask and prioritize tasks in a fast-paced environment.
* A proactive approach to identifying and resolving operational challenges.
Why Uproot Technologies?
* Impact: Play a key role in a growing company where your contributions directly influence our success.
* Growth: Opportunities for professional development and career advancement in a rapidly evolving industry.
* Culture: Be part of a collaborative and supportive team that values innovation and continuous improvement.
* Global Reach: Engage with international clients and projects, expanding your global perspective and experience.