Change Grow Live – Birmingham Are you passionate about making a real difference in the lives of people experiencing homelessness? Do you have the drive to support individuals in breaking free from a street-based lifestyle? If so, we have an exciting opportunity for you As a Rough Sleepers Outreach Recovery Coordinator, you’ll play a vital role in engaging with rough sleepers and individuals involved in street begging across Birmingham. Your mission will be to connect them with the right services, empower them to make sustainable changes, and help them move towards a more stable and fulfilling future. You’ll take a hands-on approach to engaging with individuals living on the streets of Birmingham, helping them access the support they need to move towards a more stable lifestyle. Your role will be dynamic, proactive, and deeply rewarding as you work directly with some of the city’s most vulnerable people.This is a challenging but highly impactful role where you’ll be at the heart of life-changing work, supporting individuals to rebuild their futures. Where: Birmingham Full Time Hours: 37.5hrs per week Full Time Salary Range : £27,861.26 - £32,002.35 dependent on experience, pro rata for part time hours Contract Type: Fixed term until 31st march 2026 About the role: Street Outreach & Engagement – Identify and build relationships with rough sleepers and beggars across various locations and times, including those who are disengaged from services. Assertive Outreach & Support – Work closely with entrenched rough sleepers, encouraging engagement with services and providing rapid assistance. Substance Use & Healthcare Access – Connect individuals with drug and alcohol support, mental health services, and other healthcare provisions. Case Management & Housing Support – Oversee service users’ treatment journeys, assist in hospital discharge planning, and collaborate with housing providers to secure appropriate accommodation. Partnership & Multi-Agency Work – Act as the key link between CGL services, rough sleeping partners, hostels, shelters, the local council, and other support agencies to coordinate care and maximise opportunities for recovery. Crisis & Emergency Response – Participate in monthly overnight street counts, unsociable-hour shifts, and emergency interventions during severe weather conditions. Administration & Best Practice – Maintain accurate records, attend case conferences, and contribute to partner tasking meetings to ensure service users receive consistent and effective support. About you: Have a strong understanding of substance misuse issues and experience of working within a similar field Be an excellent communicator, both verbal and written with good IT skills Proactive and able to work on own initiative with excellent time management and prioritising skills Have a good working knowledge of mental health interventions, services, and good practice Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders Ability to manage change successfully in a way that prioritises the needs of service users Understand the importance of information governance processes and commit to follow and apply all necessary safeguards Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others What we will give to you: 25 days holiday ( bank holidays) rising by 1 day for each years’ service “Capped at 30 days” Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme Contributory pension scheme Several benefits incl. discounts for shopping, cinema, holidays, etc. A friendly and supportive team Training, career development & progression opportunities ‘If you require sponsorship, please note that this role is not eligible for a Health and Care Worker visa. You may be eligible for sponsorship under the Skilled Worker route but must meet the minimum salary requirements for the role. You can find out more here Skilled Worker visa: Overview - GOV.UK (www.gov.uk) ’ Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours. If this sounds like you and you would like to begin your journey with Change Grow Live, then we would love to talk to you. CGL points 23 to 28 (£27,861.26 - £32,002.35) N/A - Outside London Weighting Area 30/4/2025 13/4/2025 Helen Boland | helen.bolandcgl.org.uk | 07900779580 This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.