This is a full time role working 38 hours per week with shifts Sunday – Thursday (Sun 9am-5pm, Mon-Wed 10:30am-7:00pm, Thu 09:30-7pm)
You will be expected to ensure our customers’ needs are exceeded at all times while working in a number of areas of the store, so no two days will be the same. Whether it’s filling shelves, serving on the tills, ensuring we have the right amount of stock or maybe picking deliveries, the opportunities are endless, but everything you do matters … ensuring our customers get everything they came for, served quickly and efficiently.
Someone with a real can-do attitude who is passionate about delivering excellent customer service and willing to go the extra mile for our customers.
Main Responsibilities
1. Responsible for the accurate picking and dispatch of goods by picking against a hand-held terminal and advising the Manager of any differences.
2. Checking quality, shelf life, and ensuring packaging is robust in preparation for delivery.
3. Responsible for providing a high standard of customer service by processing deliveries efficiently and to target.
4. Being polite when dealing with delivery staff and responding appropriately to queries and complaints, referring any complex situations to someone who can help.
You will need
1. A can-do attitude and feel comfortable working to meet designated pick rates.
2. A passion for customer service and be willing to go the extra mile when it comes to serving our valued customers.
3. Always be there, on time, and properly presented.
What’s in it for you
At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:
* A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
* After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
* 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals throughout the year.
* Up to 30% off car, pet, and home insurance at Tesco bank. Terms and conditions apply.
* Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses, and contact lenses.
* 50% off health checks at Tesco Pharmacy.
* Exclusive access to discounted RAC breakdown cover rates.
* An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
* After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
* Retirement savings plan (pension) – save up to 5% and Booker will match your contribution.
* Life Assurance – You are covered for death in service life cover of up to three times annual pay.
* Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
* A great holiday package.
About the Company
Booker is the UK’s leading food & drink wholesaler. We are privileged to serve independent retailers, caterers, and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.
We are proud to have an inclusive culture at Booker and Best where everyone truly feels able to be themselves. Our workplace is one where differences are valued, and all colleagues are given the same opportunities. We not only celebrate and embrace diversity and build inclusion but recognise the value and opportunities this brings. Our inclusive culture makes our company stronger and is fundamental to our core purpose: serving customers, communities and the planet a little better every day. Everyone’s welcome at Booker.
How we support disabled colleagues and candidates is key to our inclusive culture; we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please contact recruitment@bookergroup.com.
Please note
We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.
On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.
*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco.*
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