Real Time Data Support Analyst, Parameta Solutions
Location: London
Time Type: Full time
Posted: 9 Days Ago
Job Requisition ID: R2960
The TP ICAP Group is a world leading provider of market infrastructure.
Our purpose is to provide clients with access to global financial and commodities markets, improving price discovery, liquidity, and distribution of data through responsible and innovative solutions.
Through our people and technology, we connect clients to superior liquidity and data solutions.
Parameta Solutions is the Data & Analytics division of TP ICAP Group. The business provides clients with unbiased OTC content and proprietary data, in-depth insights across price discovery, risk management, benchmark and indices, and pre and post-trade analytics.
Role Overview
As a Real-Time Data Support Analyst in the Parameta Solutions division, you will play a critical role in ensuring the uninterrupted flow of real-time data across multiple platforms. This involves monitoring and supporting data systems on Linux and Windows operating systems, diagnosing and resolving data or system issues, and configuring data formats to meet the needs of external clients.
You will collaborate with a global support team spanning New York, Singapore, Tokyo, Sydney, and Manila to promptly address and resolve any customer, system, or production issues. This role requires shift rotations, typically covering 07:00 - 15:00 and 10:00 - 18:00, as well as occasional weekend work.
Role Responsibilities
* Ensure continuous support and monitoring of real-time data flow on a minute-by-minute basis.
* Support applications running on both Linux and Windows operating systems.
* Diagnose and troubleshoot data and system issues.
* Configure and format data for external client requirements.
* Work closely with global support teams (New York, Singapore, Tokyo, Sydney, Manila) to address customer, system, installation, and production issues.
* Fulfil additional duties as requested by management.
Experience / Competencies
Essential
* IT experience in financial markets.
* Familiarity with Windows operating systems.
* Basic proficiency in Microsoft Excel for real-time data applications.
* General understanding of networking concepts (e.g., routers, firewalls, VLAN switches).
* Proficiency in basic Linux commands and tools (e.g., "vi," "cron," shell scripting).
* Willingness to work weekend shifts and flexible hours.
Desired
* Knowledge of RMDS/TREP backbone.
* Familiarity with the FIX protocol for market data.
* Experience with Solace Messaging Bus.
* Proficiency with market data terminals (e.g., Refinitiv Eikon, Bloomberg).
* Strong expertise in Linux or Solaris operating systems.
* Experience with data contributions to Thomson Reuters over MLIP.
* Familiarity with Microsoft SQL Server.
* Experience configuring Geneos ITRS monitoring software.
Band & Level
* Professional / 5
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