Sales Advisor - New Store Opening - Nottingham Victoria Centre
Location: Nottingham
Contract Type: Full-Time Permanent
Closing Date: 12/10/2024
As we continue our mission to make people happy through chocolate, we’re opening brand new stores this year and we’re coming to Nottingham Victoria Centre in February!
We’re looking for passionate, enthusiastic and guest-focused Sales Advisors to join the brand new team. You’ll engage with our guests to showcase our products in a warm and personable manner, ensuring that an amazing experience is delivered through excellent product and brand knowledge.
What You’ll be doing:
* Welcoming our customers and providing excellent service during their visit.
* Till and queue management, processing transactions, refunds, and exchanges at the till, and responding to customer feedback.
* Learning about our range of products, including how we sell, how we grow cocoa, and manufacture our products, allergens, and our commitments to sustainability and ethics.
* Running tasting sessions and demonstrations of products.
* Working with the team to support deliveries and stock, ensuring the delivery area is kept clear and tidy in line with our health and safety guidelines, and maintaining the appearance of the store and café areas.
* If your store has a café area, preparing hot and cold drinks, ice creams, and snacks according to our guidelines while adhering to allergens, quality, and health and safety standards.
You don’t need to have retail experience to work here; however, we ask that during your time with us, you commit to being a true brand ambassador and support where you can the success of the store and your team.
For your hard work and commitment, we will give you:
* £12.00 per hour
* 50% staff discount to treat yourself and your friends and family.
* A chance to express yourself in an exciting, fast-paced environment.
* Flexible working patterns available.
Who are we?
* We’re one of the UK’s favourite premium chocolate brands, with a range of products spanning luxury gifts, alcohol, and our pioneering drinking chocolate system, the Velvetiser.
* What began as an online-only business grew to over 100 stores across the UK, and we’re still growing.
* We are committed to being an ethical business with a deep sense of fairness in how we treat one another.
At Hotel Chocolat, we treat each other with respect, equality, and grace. Our mantra? Be brave. Be kind.
We are proud to be an Equal Opportunity Employer who positively celebrates a diverse and inclusive culture.
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