Head of Operations – Independent Training Provider
Location: Hybrid / West Midlnds
Salary: £55K - £65K (Negotiable)
Are you an experienced and strategic leader looking to shape the future of a growing, innovative training provider? We are recruiting for a Head of Operations to join our dynamic team and help us realise our ambitious growth plans.
Our client specialise in delivering high-quality Apprenticeships, Adult Education Budget (AEB), Adult Skills Fund (ASF), and Skills Bootcamps. With a focus on learner success and industry-driven training, they are on an exciting journey of expansion, and we need a talented individual to help build and sustain the operational infrastructure to support this growth.
Key Responsibilities:
* Strategic Leadership: Develop and execute an operational strategy that supports our business objectives and enables sustainable growth.
* Operational Management: Lead and manage the day-to-day operations, ensuring compliance with regulatory standards and quality frameworks (Ofsted, ESFA/Skills England)
* Process Improvement: Implement systems and processes that drive efficiency, enhance the learner experience, and ensure scalability as the organisation expands.
* Team Leadership: Manage and develop a high-performing operations team, fostering a culture of excellence, collaboration, and continuous improvement.
* Data-Driven Decisions: Utilise data and analytics to monitor performance, identify areas for improvement, and inform strategic decisions.
* Stakeholder Management: Build and maintain strong relationships with internal and external stakeholders, including funders, employers, and awarding bodies.
* Quality Assurance: Ensure all programmes meet quality and compliance standards, and support ongoing development in line with learner needs and market demands.
About You:
* Proven experience in a senior operational role within the education or skills sector, ideally within a training provider environment.
* Strong knowledge of Apprenticeships, AEB, ASF, and Bootcamps, including funding, quality, and compliance requirements.
* Demonstrated ability to lead teams and manage operations in a growing organisation.
* Excellent project management skills with a track record of implementing scalable systems and processes.
* Data-driven mindset, with the ability to use insights to inform strategic and operational decisions.
* Exceptional communication and stakeholder management skills.
* A passion for education, skills development, and supporting learner success.
Why Join?
* Be part of a growing and innovative organisation with ambitious plans for the future.
* Opportunity to make a real impact and shape the direction of the business.
* Collaborative, supportive, and inclusive working environment.
* Competitive salary and benefits package.
If you’re ready to take on an exciting challenge and lead the operations of a forward-thinking training provider, we’d love to hear from you.
Apply now to be part of our journey and help us build the future of skills development.
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