Company Description
Grand Mercure Vadodara Surya Palace, a premier hotel boasting 146 luxurious rooms and a prime location at the heart of the city. The hotel is ideal for big weddings and corporate events and conferences alike. It is a mere 2 min drive from the railway station and 10 min drive from the airport.
For more details please visit: Hotel in Vadodara - Grand Mercure Vadodara Surya Palace - ALL (accor.com)
Job Description
This is what you will do!
As our new Front Office Supervisor, you are responsible for the operational course of events in the department. You work closely with your colleagues and manager, searching for the best efficiency and challenging yourself and others. You will actively make proposals to improve results and increase turnover, ensuring that the quality and service level within the hotel is maintained and optimized. Also:
* You coordinate and arrange the reception activities;
* Manage employees in exchange shifts;
* Plan efficiently;
* Coach, guide, and develop the team;
* Optimize the department and upsell.
Qualifications
This is what is required!
* Bachelor Degree in Hotel Management or similar preferred.
* Experience in Opera, Microsoft Word, and Outlook.
* 1-1.5 years of experience in a similar role within the hotel industry.
* Strong communication skills.
* Excellent team player.
* Service-focused personality is essential; experience is an asset.
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