If you’re looking for a job where you can really make a difference and deliver exceptional customer service, we want to hear from you We’re looking for two compassionate and friendly Customer Solutions Coordinators to join our team. You’ll work as part of a dedicated complaints resource to ensure we provide appropriate resolutions for customers. You’ll be responsible for investigating complaints and member’s enquiries providing timely responses that offer full explanation and wherever possible, resolution for customers We’re seeking individuals with excellent communication skills & organisational skills If you’re passionate about customer service, this may just be the opportunity for you D ue to high volumes of CVs received, we are not able to respond to all unsuccessful applications. You will always however hear from us by phone if we are able to take your CV forward to the next stage. If you are interested in the role please apply on our website with your CV, alternatively you can email your CV to Beth essentialemploy.co.uk quoting the reference number. Essential Employment is acting as an Employment Business in relation to this vacancy. Essential Employment is an Equal Opportunities Employer. All our roles may be subject to pre-employment checks including references so please be prepared. You can also follow us at Twitter/Facebook/LinkedIn or via our website