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Introduction
The UK’s Power sector is evolving and expanding rapidly to meet increasing customer demand. At Ipsum, we offer tailored power and electrical solutions, from maintenance to major installation projects, all underpinned by our smart technologies. Our vision is to be the leading customer service-focused provider of specialist utility and infrastructure solutions, operating on both public and private networks.
Join Our Team
To support our continued growth, we are looking for a Data Input Administrator to join our team. We seek someone passionate about the industry and about supporting our teams to deliver essential services 24/7/365 that make a real difference to local communities.
What We Offer
We are committed to supporting and developing our people to achieve their full potential. As a fast-growing, ambitious business, we offer opportunities to acquire a wide range of skills and gain broad experience to advance your career. We invest in our people to deliver the highest standards of service to our customers.
Our employee benefits include:
* Career development including professional qualifications and accreditation
* Employee Assistance Programme, including mental health support and counselling
* Access to 24/7 virtual GP
* Occupational Health support
* Tax-efficient benefits via salary exchange (salary sacrifice): Cycle to Work, Employee Discount Scheme, and more
* Established local social committees with regular events
* Life assurance cover
* Long service awards
* Opportunities to volunteer and participate in community projects
Your Role
As a Data Input Administrator, you will:
* Provide key support to the MOD operations department, working closely with managers on operational duties and reports
* Perform general administration duties for the MOD Operations division
* Monitor internal and client CAFM systems to ensure work orders are accurately created, assigned, and prioritized
* Liaise with internal and external stakeholders to ensure business continuity and efficiency
* Verify engineers' and supply chain timesheets, purchase orders, and invoices
* Assist with updating technical asset registers
* Process client completion certificates and sales documentation
* Develop and maintain documentation and processes
* Handle incoming calls and client queries
* Generate reports on SLA and contract compliance
* Maintain internal databases through accurate data entry
* Draft, edit, and format formal documents
* Assist project managers as needed
* Follow up on outstanding quotations
About You
Qualifications
GCSEs in Maths and English or equivalent
Knowledge & Experience
Experience in a customer-facing role, familiarity with Customer Relationship Management systems, basic finance knowledge, experience with CAFM systems, and prior administrative work in facilities management.
Skills & Personal Qualities
Proficiency in Microsoft Office, strong teamwork skills, excellent organization, ability to manage workload, flexibility, good communication skills, and self-motivation.
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