Location: Crewe, CW1 6BD (approximately 10 minutes walk from train and bus links)
Heard of us?
We’re an ambitious, forward-thinking global business who build transformative solutions for our customers to deliver best-in-class sustainable mobility, connectivity and technology solutions. We support our customers with a range of products and services to meet their needs.
Since 1990 our ambition has never wavered. From humble beginnings, our vision and drive has seen us venture into new markets with confidence and stay ahead of market trends. Our mission is to help businesses of all sizes adapt to the future and take advantage of the opportunities that change brings. Sustainability is at the core of our offering. With our leading e-mobility solutions, we’re committed to guiding businesses through the energy transition, building solutions for a more sustainable, connected future.
We have over 400,000 customers worldwide with over 50 offices across Europe, North America, Asia, Australasia and Africa and over 2,800 staff, primarily in the UK and Ireland.
Job Purpose
The role of Account Manager is really important to us. You will be responsible for managing & maintaining your customer base and making sure that all queries from your customers are acknowledged and answered, along with meeting sales targets to upsell our Radius services.
We would love to welcome you to our Crewe Telecoms office (CW1 6BD). Our working hours are Monday-Friday 8:30am – 5:00pm.
What will your day to day look like?
* Maintaining a positive relationship between Radius and our customers
* No cold calling, managing a base of live customer accounts, driving sales and upsell on Radius products and services
* Hold strong conversations to understand customer requirements, potential issues, wants and needs
* Offering services based on customer requirements
* Keep internal communications up to date and well informed
* Use your initiative to maintain your relationships and put feedback into practice
What do we expect of you?
* Account management or sales professional experience
* Telecoms knowledge/experience in the industry is preferred but not a necessity
* Good communication skills and telephone manner
* Driven approach to meet and exceed expectations of customers
* Basic understanding of Microsoft office programmes e.g. Excel
What can you expect of us?
* Annual trip abroad incentive for top performers.
* A friendly culture that mirrors our proposition to our customers.
* A fast-growing organisation that defines itself as being agile and innovative.
* A drive for continuous improvement, which you will be empowered to get behind from day one.
* A commitment to building a working environment that values inclusivity, innovation, agility, and drive.
* 25 days holiday + Bank Holidays
* Cycle to work and EV Car SS Schemes
* Employee Fuel Card
* Retail Discounts
* Health and Wellbeing support services
* Regular Sales incentive recognition for top performers
If you feel we are a good match for each other, you can apply online now!
Radius is an equal opportunities employer. We are committed to welcome people regardless of age, disability, gender identity, race, faith or belief, sexual orientation or socioeconomic background.
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