About Us North Somerset Council is committed to providing high-quality services to our community. We are committed to creating a fair, green, and more inclusive environment for all our residents. Join us and contribute to making a positive impact on our community. The Role We are seeking a dedicated and experienced Senior Practitioner to join North Somerset United Kingdom Resettlement Team. The Resettlement team are responsible for families and individuals seeking sanctuary and safety via Government Resettlement programmes supporting Syria, Afghanistan and Ukraine and work closely with the Home Office and Central Government to fulfil our commitment to resettle refugees to assist with the global humanitarian crisis. The Senior Practitioner role will involve supporting the families and individuals and working in partnership with local government, professional partners, voluntary groups, and charities, developing plans for resettlement within our communities. You should be well organised with effective communication skills both verbally and in writing. Have the ability to coach and mentor colleagues within the team. You will also be prepared to be flexible to achieve the outcomes of this scheme. The ability to engage and support colleagues, families, individuals and partner agencies to understand the challenges faced by refugees is essential. You will be responsible for supporting the Team Leader in creating processes to support our Team Plan, line management of staff members, hold professional case discussions and reflect the positive culture of the team. We believe in supporting families, children and individuals to settle, integrate aspire and achieve and having a sense of belonging. All people have a right to safety and independence and we will support those that have been given sanctuary in the UK This is a full-time post and being offered on a fixed term contract with the possibility to extend. In this role, you will; Key Responsibilities: Support the Team Leader in the day to day management of the team which will include case discussions, development and line management of team members and working to develop new processes and embed these in our work To case hold families and work with them to settle and integrate into the community To work with key stakeholders to ensure that a robust package of support is available to refugee families in the community To work closely with Housing and Finance colleagues to support the Team Leader in fulfilling the LA commitments To support the reflective and positive team culture and to use the learning and feedback from families and children to shape the interventions offered by the team To work with the Team Leader to ensure robust recording systems and data reports are completed This position is exempt under the provisions of the Rehabilitation of Offenders Act (Exceptions) Order 1975 and is subject to an enhanced Disclosure and Barring Service check which will include 5 years of references and address history. Valid driving licence and own transport, or be able to provide alternative, suitable method of travel is an essential condition for this role Work Style At North Somerset Council, we offer a hybrid working environment based on four distinct work styles. Depending on the role and personal circumstances, you will fall into one of these categories. However, please note that during the induction period, it may be necessary to spend more time in the office to support your learning and development. We are flexible and open to discussions about your preferred working style, and if you wish to be in the office more frequently, this can be negotiated. This role falls into the category of Flexible Worker which means you can expect to work in the following way: Flexible Worker 2-3 days in the office Works both from home and the office, depending on the task at hand. Training is provided to help balance work-life and manage time effectively, with an emphasis on communication for team touchpoints and planning in-office days for collaboration. About You We are looking for an individual who is passionate about working in this area and understand the complexities of the work. We require applicants who possess the following skills and experience: Essential Criteria: Vocational qualification or experience comparable to level 4 or above with a significant level of experience relating to the role. 5 GCSE’s or equivalent including maths and English grades A-C or equivalent. Significant experience of working with refugees and understanding the challenges and barriers children and families will face. To have a ‘can do’ and strengths-based approach to support families settle, integrate and flourish in North Somerset A comprehensive knowledge of policies and procedures around the Government Resettlement Programmes Experience of multi-agency and partnership working and contributing to team planning What We Offer At North Somerset Council, we value our employees and provide a supportive and inclusive work environment. We offer: Competitive salary and benefits Flexible working arrangements Local Government Pension Opportunities for professional development Inclusive Staff groups including Carers, Disabled, LGBTQ, REACH (Race, Ethnicity, and Cultural Heritage), and Young Staff Forums Opportunity to purchase up to an additional 10 days annual leave each year Dedicated in house Wellbeing Team Salary sacrifice Cycle to Work and Electric Vehicle schemes Further details of our excellent rewards package can be found in our Benefits booklet. How to Apply If you share our vision and values and are ready to make an impact to North Somerset, please select the apply online button below. If you are interested in this exciting opportunity, please submit your application by 11.59pm on the application closing date. When completing our online application form, please detail how you meet the essential criteria for the role. Contact Information For further information about the role, please contact Heena Crabb Team Leader UK Resettlement Team, at heena.crabbn-somerset.gov.uk or 07795 812006 Important Information As a Disability Confident Leader, we guarantee to interview all disabled applicants who meet the essential criteria for the job role. Interview Date: Friday 21 st March 2025 Please note: We are currently only able to accept applications from candidates who have full permission to work in the UK. Equal Opportunities At North Somerset Council we want all our employees to feel valued and appreciated. We aim to ensure equality of opportunity and prevent discrimination irrespective of your sex, gender identity, sexual orientation, religion or belief, race, age, disability, including neurodiversity, if you are married or in a civil partnership or are pregnant or currently on maternity leave. We strive to create a workplace that reflects the communities we serve and where everyone feels empowered to bring their full, authentic selves to work. We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff and volunteers to share this commitment.