We are looking for an individual to undertake the role of Head of Operations at MASH for a 12-month period. This is an exciting and varied role and would provide an excellent opportunity for the post-holder to develop skills and experience in a senior leadership position. MASH is a £1.5 million organisation with a 30 strong staff and 70 strong volunteer team. It is a busy city-centre based charity working with women who sex work to help keep them safe and more empowered to make decisions about their lives.
Key Dimensions of the Role
Role: Head of Operations Maternity Cover
Reporting to: CEO
Hours: 28-35 hours per week
Contract: Fixed term Maternity Cover – 12 months
Annual leave entitlement: 25 days plus 1 day for each year of service up to 5 additional days plus bank holidays (pro rata)
Location: MASH, 94 -96 Fairfield Street, Manchester, M1 2WR and homeworking
Closing date: Midnight on 23rd February 2025
Interviews: will be held on the week commencing 24th February 2025.
Purpose of the role
This senior role will lead on MASH’s business development and business support functions, including:
* Income Generation
* Finance
* HR & Administration
* Performance & Impact
* Communications
* Service User Involvement
* Training
The post-holder will be responsible for securing the funds needed for MASH to deliver its strategic priorities and ensuring the organisation’s internal support functions are working as effectively as possible.
We’re looking for an experienced income generator who also has experience of wider leadership on business support functions such as finance and HR. We’re looking for an all-rounder who wants to develop their skills within a small but ambitious team.
The post-holder will work with other members of the MASH team to ultimately support women who sex work to improve their health and wellbeing, and to ensure greater awareness within external organisations. This role is suited to a motivated and target driven individual with strong financial literacy skills.
Staff testimonials
In our most recent staff survey, 100% of employees at MASH said they would recommend MASH as a great place to work and 100% of employees said they felt proud to be a part of MASH.
Staff members fed back:
“I personally feel very valued at MASH and have a very positive experience working at MASH. I feel that I belong, I feel supported and I have excellent job satisfaction. I am very proud to work at MASH.“
“Management support is very strong, equitable and caring. I enjoy working at MASH it is a great place to work.”
“There is a great sense of team spirit within MASH where individuals are all working together to get things done. Amazing flexibility within the team and support for each other.”
Some benefits that we offer at MASH are:
* Hybrid working – both homeworking and office (role dependent)
* Flexible working hours and TOIL
* Access to training and development
* A wellbeing programme including up to 8 sessions of talking therapies each year
* Excellent supervision and support
Equality, Diversity and Inclusion
MASH is built on and celebrates our people. We are committed to diversity, equity and inclusion within our organisation and ensuring that we are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage, civil partnerships, race, religion, or belief, sex and sexual orientation are encouraged to apply. As an inclusive employer we are here to support you and are happy to consider reasonable adjustments if needed if you join our team. We have recently trained with Kusoma Consultancy on anti-racism and trans* inclusion.
Our goal is to ensure that we have a diverse team with a range of lived and professional experience. Our internal monitoring shows that people of colour, people with disabilities, people with a lived experience of sex work and people from refugee and migrant communities are underrepresented in our workforce, and therefore we particularly welcome applications from these communities.
Prior to the next step in the recruiting process we welcome you to inform us confidentially if you may require any special requirements in order to participate fully in our recruitment process, or if an alternative application process would be more accessible for you. Please get in touch with admin@mash.org.uk to discuss or call 0161 273 4555.
How to Apply
To apply for this role, please send a CV and covering letter outlining how you meet the person specification for the role to admin@mash.org.uk by midnight on Sunday 23rd February 2025.
The post is subject to DBS checks, suitable references, and completion of a 6-month probation period.
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