We'd love to hear from you if you’re: able to lead, support and develop a team confident dealing with a variety of situations including complaints focused on giving great service to everyone you meet a team player, but also happy to work on your own initiative well-organised and adaptable willing to learn new skills Holiday Team LeaderTo find out more about what it’s like to work within “Holidays” at the National Trust, click here to watch our video.The role of Team Leader is a vital position in the running of our Holiday Cottages. Your role will be to ensure that cleaning and standards are maintained to the highest level at all times.Checking and assisting Cottages at each changeover you'll induct new staff and support the team to ensure cover for changeovers, achieving very high standards of cleanliness, presentation; co-ordination of routine maintenance and repairs.You'll carry out weekly and monthly Health and Safety Checks. You'll be familiar with working to risk assessments, COSHH procedures, accident reporting, and fire safety and have some experience using Microsoft.You can view the full role profile for this role in the document attached. You don't need to have all of the knowledge, skills and experience listed in the role profile as training will be given in areas.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme • Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. Closing Date: 4th May 2025 Interview Date: 8th May 2025To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiriesnationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustmentsnationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 163295IRC163295NorwichPermanent p/t (12 hrs pw)Ends: May 4th 107.4 mi from undefinedWe have an opportunity for a Team Leader to support our Holiday Cottage Team at Blickling.Duration: Permanent Hours: 12 hours per week. Flexible working days where possible to meet the changeover needs.Salary: £7,956 per annum / £12.75 per hourInternally you will be known as 'Holidays Operation Team Leader'For this role, you’ll need to complete our online assessment instead of using a C.V. or online application form. This will help us understand more about your strengths and give you more information on the role.Blickling Estate, Blickling, Norwich, NR11 6NFCompliance.Eligibility to Work in the UK12.75 per hour