Inside IR35 Contract
Hybrid in Hayes office
Job Description:
We are looking for a skilled and detail-oriented Deployment Technician to join our team. The successful candidate will be responsible for the deployment, installation, and support of hardware and software systems, with a focus on warehouse/asset management, hardware configuration, and provisioning. This role requires a blend of technical expertise, problem-solving skills, and excellent communication.
Key Responsibilities:
1. Warehouse/Asset Management:
o Manage inventory and asset tracking systems.
o Oversee warehouse operations and ensure accurate record-keeping.
2. Hardware Configuration, Distribution, and Provisioning:
o Configure and distribute hardware for end-users.
o Provision devices with iOS and Mac OS X.
3. Software Deployment:
o Install and configure software applications, operating systems, and updates.
o Ensure software licensing compliance and proper documentation.
4. System Configuration and Support:
o Perform system diagnostics and troubleshooting to resolve hardware and software issues.
o Provide technical support to end-users, including remote assistance and on-site support as needed.
5. Specific Software and Hardware Management:
o Utilize Omnitza for asset management and tracking.
o Administer Jamf for managing Apple devices.
o Deploy applications and manage device configurations using Jamf.
6. Documentation and Reporting:
o Maintain detailed documentation of deployment processes, configurations, and system changes.
o Generate and submit deployment reports and logs.
7. Collaboration and Training:
o Collaborate with IT team members and other departments to ensure smooth deployment processes.
o Provide training and guidance to end-users on new systems and applications.
Required Skills and Qualifications:
* Technical Skills:
o Proficiency in hardware installation and troubleshooting.
o Strong understanding of operating systems (Windows, macOS, Linux) and software applications.
o Experience with networking concepts and equipment, including routers, switches, and firewalls.
o Familiarity with asset management tools like Omnitza.
o Experience in configuring and provisioning hardware.
o Proficiency with iOS, Mac OS X, and Jamf administration.
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