Our Story
From its inception in 1994, Chrissie Ruckers vision was to build a company that specialised in stylish, white, designer-quality items for the home that were not only exceptional quality, but also outstanding value for money. In addition to this devotion to simplicity, it was imperative the customer was put at the heart of everything and provided with a second-to-none shopping experience - and so The White Company was born.
Today, the company that began as a 12-page mail-order brochure has become one of the UKs fast-growing multi-channel retailers and a leading lifestyle brand with 72 stores across the UK and a highly successful online business.
Our Role
Manage the business through the team to maximise profit by delivering the optimum level of customer service, whilst maintaining the brand image.
What youll be doing
Maximise contribution by achieving budget sales and controlling costs.
Manage store costs without jeopardising stores objectives.
Ensure that staff recruitment is maintained in line with staffing budgets.
Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
Manage the customer experience as part of the TWC multi-channel...