You will be working with our Credit Control Supervisor & Senior Credit Controller to maximise cash collections through the effective application of the Company’s credit policy & provide day to day support for credit controllers including the escalation of problematic accounts to appropriate level.
Key Responsibilities
* Pro-actively deal with both due and overdue debt ensuring queries are resolved effectively
* Build strong relationships with internal and external customers in addition to other agencies
* Be accountable for and take ownership of your allocated ledger
* Improving percentage of debts paid to terms
* Effective reduction of aged debt
* Escalation of accounts in line with agreed collection paths
* Preparation of reports
* Participate in monthly debt conference calls with internal stakeholders
* Processing credit card payments as and when required
What We’re Looking For
* Credit control experience
* Phone based Customer service experience
* Pro-active and tenacious approach to work
* Resilient attitude towards challenging scenarios
* Ability to work on own initiative
* Understanding of various types of insolvency
* Excellent attention to detail
* IT Literate – Microsoft Office, particularly use of Excel
* Good level of numeracy and literacy
What We Can Offer You
* Salary sacrifice pension
* Free Tool Hire
* Life Assurance cover 3x salary
* Share save scheme
* Recommend a friend scheme
* Learning & Development – commitment to upskilling and developing our people, structured in house training available alongside external training where required
* Cycle to work scheme
* Long service recognition
* My Vp discounts – a variety of discounts and rewards on thousands of well-known brands
* Discounts on HP products
* EE mobile contract discount offers
* Health Shield (discounted premiums on health care cash plan)
* Regit Assist 24/7 accident helpline – free joining
Vp plc is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills.
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