Description Suffolk County Council – Endeavour House, Ipswich, IP1 2BX - Hybrid £24,404 per annum (pro rata if part time) 37 hours per week - Flexible working options available Permanent This advert is open to current redeployment Suffolk County Council staff only Would you like to join our busy Legal Business Support Team as an Administration Officer and provide direct support to Advocates, Lawyers, Caseworkers and Paralegals? Your role and responsibilities provide an efficient administration, secretarial and/or financial support service, this may include supporting specific teams, meetings or groups draft and send routine correspondence provide a range of information, research and reports as required, including processing financial or statistical information share knowledge and expertise to improve administrative processes across business support. You will need to work flexibly as part of a team a good working knowledge of Microsoft packages and the ability to learn a bespoke case management system attention to detail and understand the need for accuracy to demonstrate an understanding of confidentiality and data protection the ability to deliver a good customer service experience. You can view a full list of requirements in the Job and Person Profile (docx). If you believe you can succeed in this role, apply. Even if you don't meet all requirements, still apply. We would appreciate the opportunity to consider your application. The team The team is specialised in multi-tasking, handling a range of business disciplines, including administration and typing, client relationship management, communications, finance and performance, marketing and quality-management systems. We are a supportive team who strive to give the best customer service possible. Empowering Everyone We’re big believers in potential, possibility and the power of different ideas. We’re always searching for ways to encourage, respect and enable everyone to be the best they can be. We want to represent the diverse communities we serve. We welcome applications from all individuals, especially those from groups that are currently underrepresented in the organisation, as shown in our Workforce Equality Report. For more information Please contact Allison Batchelor for a casual conversation. You can reach them by calling 01473 265179 or emailing Allison.batchelorsuffolk.gov.uk How to apply Step 1 - Read the Job and Person Profile (JPP) (docx). Step 2 - Click ‘Apply Now’ to start your online application. Step 3 - Upload a supporting statement answering the following questions below (no more than 400 words per question). You should use the Supporting Statement template. 1. How would you describe your ability to work flexibly as part of a team? Can you give an example that demonstrates this skill? 2. When dealing with sensitive or confidential information, what steps do you take to ensure data protection and privacy requirements are met? 3. How would you prioritise and manage multiple tasks and deadlines in this type of administrative support role Step 4 - Upload a CV (without name and personal details). Please note: Without a supporting statement and CV, your interest will not be progressed. Any supporting documents must be in either PDF or MS Word format. If you require any reasonable adjustments to the application process before the next selection stage, please contact our Recruitment Team by emailing recruitmentsuffolk.gov.uk or calling 03456 014412. If you are invited to the next stage of selection, you will have another opportunity to request adjustments for the next stages of the process. Closing date: 11.30pm, 18 November 2024. This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS (Disclosure and Barring Service) checks or police vetting will be required for relevant posts. LI-Hybrid