About usAmiosec is an exciting and growing UK technology company. We work in partnership with UK government customers and commercial providers to deliver research, technology, products and services in the secure communications sector.We provide a stimulating working environment, with opportunities to be involved in a variety of projects and services that aim to deliver and continually evolve secure mobile services for our customers.About the roleAs a Service Operations Engineer at Amiosec, you will monitor production infrastructure for faults and issues, including creation and management of security-based alerts, day to day management, etc. Working hours are Monday – Friday, 7.5 hours per day on a weekly shift rotation. You may occasionally be required to be an on-call Duty Manager. Please note - Due to the nature of our work, all candidates will be required to obtain and maintain UK security clearance (DV)Typical Activities Include:Incident and Major Incident ManagementRelease and Deployment activitiesFulfilling service requests such as information requests or new hardware requestsHardware provisioning activitiesHardware supportProvisioning of new End User DevicesAutomation and improvement initiativesYou will also actively support infrastructure build projects. Helping design, build and facilitate their smooth transition into service and assist with testing and assessing technologies to enhance the security or capabilities of the environments.About youEssential:IT Operations experience (minimum of 1-2 years)CCNA qualifiedLinux operating system and infrastructure applicationsExperience with Docker or container-based infrastructure. Experience of network, DNS, NTP, DHCP, ISO model, TCP/IP, TLS, OpenSSL. Basic to intermediate level of scripting skills e.g. Python, Bash Basic understanding of HTTP/HTTPS Webservers and knowledge of SQL Databases. Physical server hardware support e.g. disk, memory replacement, iDrac or iLo. Experience with or knowledge of Security Monitoring tools (i.e. Nessus). Knowledge of ESXi hosts and vCentre technologies. Experience in firewalled Network/Gateway environmentsDesirable:CCNPExperience of using collaboration tools e.g. Atlassian Confluence & JIRA. Mobile Device Management (MDM) knowledge. Experience with SIEM tools e.g. Splunk. Experience with VMWare, Veeam Backup. Experience with Windows server platforms. Experience of using deployment automation tools such as Ansible, Git, CI/CD. Experience of SIP/Voice over IP. Experience of IPSec VPN knowledge. Experience of working with monitoring systems like checkMK. Understanding of cryptographic technologies.Why work at Amiosec?We here at Amiosec appreciate the work our employees do, as a result we offer a comprehensive benefits package consisting of:Life Insurance (X4 Salary)Private Health Scheme, that disregards medical history, has no excess and no limit on treatmentsSalary Sacrifice Company Penson, matched up to a maximum of 10%25 Days Holiday + Bank/Public HolidaysOption to buy an additional 37.5 holiday hoursEnhanced Maternity/Paternity LeaveCycle to work schemeEV salary sacrifice schemeTeam Away Daysand more!Amiosec is committed to providing equality of opportunity for all. We aim to ensure our workplaces are free from discrimination and that our current and future colleagues, are treated fairly and with dignity and respect. Please inform us of any reasonable adjustments that we may need to make to the application or interview process.