MAIN PURPOSE OF THE ROLE To provide comprehensive administrative support to the Engineering Management team, as well as the Purchasing, Stores, and Administration Manager. MAIN RESPONSIBILITIES Input job sheets for engineers in a timely and accurate manner. Maintain detailed records of accident damage and repair activities. Ensure all documents related to rota reports, 24-hour sheets, and running repair records are accurately recorded, signed off, and filed. Raise purchase orders for stationery and other office equipment as needed. Regularly update the filing system with current documents and complete relevant checklists. Set up and maintain administrative systems to improve office efficiency. Provide general office administrative support, including typing memos, letters, and creating/maintaining charts and spreadsheets. Manage filing and assist with telephone inquiries. Collaborate with staff across various departments, including Personnel, Risk Management, and Finance. Respond to any other reasonable requests as required by the business. KEY SKILLS AND EXPERIENCE Strong organizational skills with the ability to prioritize tasks effectively. Excellent customer service abilities, both internal and external. Exceptional attention to detail and accuracy. Ability to work efficiently and accurately under pressure in a busy environment. Proven capability to handle confidential information professionally. Ability to work independently and as part of a team. Proficiency in MS Office, especially Word and Excel, with a focus on data accuracy and efficiency. Familiarity with database programs, particularly Oracle, is advantageous. KEY STAKEHOLDERS Externally: External service providers/suppliers Internally: All staff across various functions within the company.