About the Role
We are seeking a highly skilled Senior Retail Operations Manager to join our British Heart Foundation team in Newry.
This is an exciting opportunity for a results-driven professional to take ownership of daily store operations and lead the team to achieve exceptional customer service, sales growth, and business efficiency.
The successful candidate will have a proven track record of inspiring and motivating teams to deliver outstanding results, maintaining high store standards, and driving business performance through effective budget management and inventory control.
As a key member of our retail leadership team, you will work closely with the Store Manager to develop and implement strategic plans, drive business growth, and improve store efficiency.
Key responsibilities include:
* Developing and implementing sales strategies to drive business growth and improve sales performance
* Maintaining high store appearance and ensuring a safe working environment
* Managing budgets, inventory, and stock levels to optimize business performance
* Supporting the recruitment, training, and development of store staff
* Collaborating with the wider team to achieve business goals and improve store performance
To be successful in this role, you will need:
* A proven track record of leading high-performing teams and achieving business objectives
* Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues, customers, and stakeholders
* Strong analytical and problem-solving skills, with the ability to interpret data and make informed decisions
* A collaborative approach, with a focus on driving business growth and improving store efficiency
* An understanding of retail operations and the ability to develop and implement effective strategies to drive business performance
We offer a competitive salary package, including:
* £40,000 - £50,000 per annum (dependent on experience)
* Ongoing training and development opportunities
* A comprehensive benefits package, including pension scheme and life insurance
* A supportive and inclusive work environment
If you are a motivated and ambitious professional with a passion for retail operations, we would love to hear from you. Apply now to take the first step in your career journey with the British Heart Foundation.