What you'll bring to the team
Location: Thorpe Park
Hours: Full time, part time, weekends & holidays
Contract Type: Seasonal, until November 2025
We are looking for a thrill-obsessed Entertainments Team Leader who can lead the department and drive the standards of our performers to deliver compelling entertainment for guests visiting the Park. Team Leaders will ensure each performer's conduct aligns with the department standards that follow strict health & safety procedures. You will work closely with your team and interact with park guests daily, helping to create an immersive experience.
Responsibilities:
* Supervising your given attractions and training staff when required.
* Managing poor performance to ensure high standards are upheld and keeping the team motivated.
* Delivering a variety of exciting immersive entertainment: roaming, scripted characters & scare acting.
* Creating immersive attractions with thrilling scripts and characters for our actor-led experiences.
* Being a role model for exceptional guest experiences through performance and consistently seeking new ways to create magical moments for our guests.
* Interacting with guests at every available opportunity.
* This role may include environments such as tight spaces, lone working, dimly lit areas, and flashing lights and sound in an attraction-based role.
Qualifications & Experience
* Strong communication and time management skills.
* Experience in people management.
* Strong operational knowledge.
* Duty manager/relevant experience.
* Awareness of theme park daily operations and the Entertainments industry.
* Fully flexible availability.
Benefits
* Merlin Magic Pass: 20 free tickets for you, your family, and friends to enjoy all of our Merlin Attractions across the world!
* 25% discount in our retail shops and restaurants.
* 40% discount online off LEGO, and much more!
* Free bus from Staines station for all employees.
* Fortnightly pay.
* Free staff parking.
* Ongoing training & development for a longer-term career in Merlin.
* Access to Perks at Work with 30,000+ national & local employee discounts.
If you have any questions or require reasonable adjustments due to a disability or medical condition, please contact us by email at recruitment@thorpe-park.co.uk and one of the team will get back to you as soon as possible.
Pay Range
Compensation between GBP £12.34/Hr.
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