Job Introduction
We are currently recruiting for a polished, articulate and well-presented individual to take on the role of Showroom Host for our Toyota Dealership in Cheltenham. The hours of work are 9am to 6pm, Monday to Friday, with occasional weekend work on a rota basis.
This isn’t your typical Receptionist role; at the forefront of our dealerships the Showroom Hosts play an integral part in running a smooth and organised front of house. Within this position you will be the first port of call for many of our customers and as such it is imperative that you are polite, approachable and most importantly self-motivated to create a brilliant first impression of our business.
Role and Responsibilities
1. Meeting and greeting visitors to the dealership before introducing customers to the relevant staff
2. Receive inbound telephone calls and directing onto the appropriate department
3. Supporting the departments with customer events and promotions
4. Some ad hoc/administrative duties
About you
5. You will take pride of working in a customer facing role, ideally with a proven record of providing an excellent customer journey in previous roles.
6. Be confident to meet new people on a daily basis and building a quick rapport to drive a great first impression.
7. A confident and customer-orientated approach to their role
8. A strong desire to provide the best customer service possible for the first impression of our dealership
What we offer
9. 25 days holiday plus bank holidays
10. Company Pension
11. Wellness Programme
12. Sick Pay
13. Group life insurance
14. Staff discount on car servicing
15. Listers Benefits – discounts on retailers, restaurants, cinemas & holidays
16. Long service and loyalty incentives
17. Staff referral scheme
18. In-house, manufacturer & professional qualifications
19. Free Parking / On-site Parking
20. Company Events