REED are exclusively working with a Bournemouth based family Construction business, recruiting a Credit Controller to work within a small and friendly team. The company are supportive, have a genuine warmth to the business and operate multi branch site with the head office in Bournemouth. Please see details below: Credit Controller / Accounts Administrator Full Time: 9am - 5pm (Office Based) - Free, onsite parking available Salary - up to £25,000 Duties: Process and allocate receipts for Bacs & Cheques Take payments over the phone & process card payments on the PDQ machine and on the in-house system (shortly we will be switching to on-line payments) Reconcile unallocated cash Credit check new applications & requests for credit limit increases using Experian / Top Service Open new accounts Chase overdue accounts by telephone/email (Currently approximately 500-600 per month per person) Answer incoming calls from Branches & Customers Update and maintain notes on the system when a customer or branch calls Maintain accurate records of all chasing activity Ensure debts are paid in-line with the credit control collection timetable Monitor Credit Control mailbox Change addresses, telephone & and account settings when required Liaise with all branches/branch managers to resolve disputes Housekeeping manual / computer Requirements: Must have experience in Credit Control or have good telephone skills to learn Be methodical, have good attention to detail and able to multi task Must have knowledge of Excel & Word Be able to work and support team members and use on own initiative Good admin skills and able to work quickly, efficiently and effectively. Benefits: Good Company Pension Scheme - company contributes 6% Life insurance attached to the Pension (death in benefit) Off Road Parking 35 hours a week (9am to 5pm - lunch 12am to 1pm) / change to cover office 23 days holiday plus bank holidays Bonus scheme (not guaranteed) need to do full year service July to June Competitive Salary depending on experience