ServiceNow Technical Specialist - Remote - £75-90k
My global financial / professional services firm is looking for an experienced ServiceNow Technical Specialist to join their specialised department delivering the ServiceNow products and platform
Duties:
- Provide technical support ensuring optimal performance across the SN platform
- Provide advice and guidance across platform adoption and new capabilities
- Review technical designs and solutions to ensure alignment and best fit
- Work closely with SN Developers & Architects as well as Stakeholders and wider IT teams
- Create, maintain and manage ServiceNow SaaS Platform HLDs and tech documentation
- Take ownership of incidents, assessing and validating technical change
Required Skills & Experience:
- A minimum of 3 years experience with CSM (essential)
- 3 years+ with ITSM Pro, ITOM and other modules (SPM, HR, SecOps, etc)
- ITIL v4 Foundation or higher certification
- ServiceNow Certified Application Developer certification
- One or more ServiceNow Implementation Specialist certifications
ServiceNow Technical Specialist - Remote - £75-90k