Project Manager – R&M
Severn Trent
Our Role
As a Project Manager, you will be responsible for local operational teams who deliver the day-to-day aspects of water repair and maintenance services. You will provide project management – ensuring that the work is delivered safely, on time, and to our Client’s targets and expectations. In addition to Health and Safety, customer service is critical to the Client. You will ensure that work is carried out in a manner which causes minimal disruption to customers and adopts a ‘right first time’ approach.
Satisfaction of customers is measured through a new regulatory measure called C-MeX. You will work closely with the Client to influence a dramatic improvement in the C-MeX measure and show leadership skills to genuinely care about the ratings customers give of Network Plus’ services.
Key Responsibilities
* You will lead a team of Supervisors on the Severn Trent R&M contract.
* You will project manage R&M work by local teams, ensuring it is carried out in full compliance with health, safety, welfare, and environmental regulations.
* You will manage projects to influence improved C-MeX ratings from customers; working with local teams to address any low performance ratings.
* You will carry out site visits and regular audits to monitor performance standards, check adherence with technical standards, and resolve complaints and issues in a timely manner.
* You will ensure compliance with Yorkshire Water technical standards and specifications as well as the Network Plus standards of service and quality systems.
* You will ensure that the health and safety competence of any sub-contractors deployed on R&M works are assessed prior to commencing work.
* You will assess operational risks and ensure that the correct site-specific method statements and risk assessments are completed.
* You will ensure all materials and plant use are accurately recorded.
* You will lead team briefings with all teams on a monthly basis and ensure two-way feedback.
Experience and Qualifications
* Health & Safety qualification an advantage.
* Relevant qualifications and authorisations.
* Experience of working in Utilities.
* Supervisor Street works qualification.
* Deep Excavation knowledge and experience.
* Good verbal communication skills.
* Good management skills.
* Financial and commercial awareness.
* Proficient IT skills, including Microsoft Excel and Word.
* Full UK Driving Licence.
Salary and Benefits
We offer a competitive salary based on experience along with a full benefits package.
Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.
We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors, and military spouses/partners.
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