Key Responsibilities:
Personal Attributes
* Consumer-first mindset with a passion for delivering exceptional experiences.
* Strategic thinker with a hands-on approach to execution.
* Adaptable and innovative, with the ability to navigate complexity and change.
* Collaborative leader with excellent communication and influencing skills.
* Results-oriented, with a focus on driving growth and fostering a high-performance culture.
Technical Knowledge:
* Essential: Advanced Excel knowledge, Advanced User of Web Analytic Tools (E.g Google Analytics, Adobe Omniture, Quantum Metric).
* Preferred: Competent in Data Visualization tools (E.g. Tableau, Power BI). Understanding of Back Office Tools / CMS's (E.g. SAP Hybris, Salesforce, etc).
LOCATION
London, United Kingdom
FULL TIME/PART TIME
Full time
Current LS&Co Employees, apply via your Workday account.
Stakeholder Management and Business Alignment
* Partner with cross-functional teams, including Marketing, Product, Merchandising, and Operations, to ensure cohesive strategy execution.
* Influence senior leadership with insights and recommendations to align ecommerce trading with broader business goals.
* Cultivate strong relationships with external partners, vendors, and marketplaces to enhance operational and commercial outcomes.
Merchandise and Product Focus
* Collaborate with Merchandising teams to ensure online assortments align with customer demand and market trends.
* Drive visibility and performance of hero products and key categories, balancing inventory, pricing, and promotional activities.
* Oversee product lifecycle management, ensuring availability and alignment with sales forecasts.
Omni-Channel Alignment and Roadmap
* Develop and execute an omni-channel roadmap to integrate online and offline experiences, creating a unified brand experience.
* Align promotions, campaigns, and customer journeys across all channels for consistency and efficiency.
* Drive cross-channel initiatives to maximize customer engagement and brand reach.
Innovation and Go-to-Market (GTM) Excellence
* Champion digital innovation by identifying and adopting emerging technologies, tools, and best practices.
* Lead the execution of GTM strategies for product launches and campaigns, ensuring maximum impact and alignment with trading goals.
* Drive a country-focus approach and mindset to capture any markets' nuances and opportunities.
Team Leadership and Development
* Build, mentor, and inspire a high-performing ecommerce trading team, fostering a culture of collaboration, accountability, and continuous improvement.
* Set clear objectives, provide constructive feedback, and ensure team alignment with organizational priorities.
* Promote professional development and create pathways for team growth within a dynamic environment.
What we're looking for:
Essential
* Significant experience in ecommerce trading, ideally within a fast-paced retail or consumer-focused organisation.
* Proven track record of managing and optimizing P&L performance.
* Strong financial acumen and data-driven decision-making skills.
* Expertise in consumer experience design and customer journey optimisation.
* Excellent stakeholder management skills with the ability to collaborate across multiple departments and influence senior leaders.
* Deep understanding of merchandising, product strategy, and inventory management.
* Experience in developing and executing omni-channel strategies.
Desirable
* Familiarity with ecommerce platforms (e.g., Shopify, Magento, Salesforce Commerce Cloud) and analytics tools.
* Knowledge of digital marketing, CRM, and loyalty programs.
* Experience in global markets and ecommerce expansion.
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