Clarion Housing is looking for an experienced Customer Account Agent to join our Home Ownership team on a permanent basis. The successful candidate will be based in Norwich or London and will work 36 hours per week.
The salary for this position is £30,021 - £34,770 per annum (Norwich) or £33,018 - £38,325 per annum (London). We offer a competitive benefits package, including a generous holiday allowance and access to training and development opportunities.
As a Customer Account Agent, you will be responsible for providing excellent customer service and support, handling customer inquiries, and resolving issues in a timely and professional manner. Key responsibilities include:
* Responding to customer inquiries and resolving issues via phone, email, or in-person
* Maintaining accurate records and updating customer information as necessary
* Working effectively in a team environment to achieve departmental goals and objectives
If you are a motivated and customer-focused individual who is passionate about delivering high-quality service, we encourage you to apply for this exciting opportunity.