Tenancy Support Officer Trafford Council Location Sale Waterside, Sale, Manchester, M33 7ZF/49 Nansen Close, Stretford, M32 0PU /Hybrid Salary range Band 5 ( 31,067 - 32,654) Trafford council is a Living Wage Employer. Working Pattern Monday to Friday Working hours 36.25 hours per week (flexible working) We will offer flexibility where we can if you are interested in a role, please speak to the recruiting manager about what flexibility they might consider. Many of our colleagues can work from home for one or more days a week and/or they flex the hours they work. We call this SMART working, and it gives you the option to flex your days and hours so you can fit your work around your life and life around your work. Contract type Fixed Term Temporary End Date Temporary to 31 st March 2025 due to funding Application deadline 29 th November 2024 Interview type In person About the Role In the role of Tenancy Support Officer, you will provide support to vulnerable clients within the contingency hotel by empowering the client with the skills to lead an independent life within the community. You will assist and facilitate the smooth transition of new refugees from contingency hotels into SERCO dispersed accommodation. You will support the successful integration of adults and families by minimising rates of homelessness, rough sleeping, poor health, economic hardship and social isolation and improving proficiency in English language. About you We want someone with 1-2 years experience in a similar role delivering homelessness prevention, resettlement and housing related support services with a p roven experience of working within a multi-functional team, with partners to deliver a range of services to a diverse community. We also want people with experience of successfully meeting individual set targets for key tenancy support areas, including tenancy sustainment, financial inclusion, health, education and employment, safeguarding and of delivering homelessness prevention, resettlement and housing related support services. Drive, determination and excellent relationship skills are also important so if you think you have what we re looking for then please apply. About us Trafford Council and its partners in the public, private and third sectors have a Vision which sees us working together to close inequality gaps and maximise Trafford s huge potential. Our vision: Trafford where all our residents, businesses and communities thrive. Trafford is a lively, prosperous place to put down roots and build a career. The council and Trafford schools employ around 8,000 people, who are central to making the area great. In return for their commitment, the council offers its employees development opportunities, as well as a fair and flexible workplace. The council is a Living Wage Employer. Contact Details For an informal discussion, or to find out more about the role, please email Kerry Clarke-Robinsontrafford.gov.uk About the benefits You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centered and values-based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. To learn more about Trafford as a place to work visit and t o view more about our awards and benefits please visit: Trafford - Benefits | www.inploi.com (greater.jobs) OTHER RELEVANT INFORMATION Greater Manchester Continuous Service Commitment - greater.jobs | www.inploi.com For this opportunity, you must be able to prove you have the right to work in the UK - if in doubt please visit the following link Employers' right to work checklist - GOV.UK (www.gov.uk). Please note we are not a licensed sponsor. Privacy Notice - The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants. To find out more, please click here: Recruitment & Employment Privacy Notice (trafford.gov.uk)