Overall Objective of the Role
Have you got what it takes to succeed The following information should be read carefully by all candidates.
The Business Development and Quality Co-ordinator will support the implementation and achievement of the companys Marketing and Business Development strategy. The role also involves assisting with key administrative processes to ensure business efficiency, quality standards, and compliance with company policies and industry regulations.
Key Responsibilities
Business Development & Marketing
Identify and register tender opportunities, ensuring documentation is prepared and submitted.
Manage customer pre-qualification questionnaires (PQQs) and maintain company information on procurement portals.
Assist in producing marketing materials, including project sheets, newsletters, email campaigns, and advertising content.
Coordinate website and social media updates, ensuring content is current and aligned with business objectives.
Collect and organise testimonials, case studies, and project information for marketing use.
Support branding efforts by ensuring consistency across company documents, reports, and marketing materials.
Quality & Compliance
Assist in developing and improving business processes to enhance efficiency and quality standards.
Maintain and update accreditation certificates, staff details, and company service descriptions.
Support the monitoring and analysis of business development performance metrics, including marketing campaign effectiveness.
Ensure all customer-facing documentation adheres to company branding guidelines.
Administration & Coordination
Manage group email inboxes, responding to or distributing enquiries as needed.
Answer switchboard calls and handle general business enquiries in the absence of the administrator.
Maintain and update company contact databases and distribution lists.
Assist with the organisation of meetings, including preparing presentations and reports.
Carry out general office administration tasks as required, such as booking travel, ordering supplies, and maintaining records.
Project Support
Support the delivery of bespoke projects requiring design and document creation using software such as Publisher, PowerPoint, Canva and Excel.
Key Skills & Experience
Previous experience in business development, marketing, or administration.
Strong organisational skills with the ability to manage multiple tasks and meet deadlines.
Excellent written and verbal communication skills.
High level of proficiency in Microsoft Office (Excel, Word, PowerPoint, Publisher).
Experience in using CRM systems, tender portals, or marketing platforms (desirable).
Attention to detail and ability to maintain high standards of accuracy.
Personal Attributes:
Self-motivated and proactive, with the ability to work independently.
Strong problem-solving skills and adaptability.
Ability to build and maintain effective working relationships.
High level of professionalism and confidentiality.
Benefits & Details:
Monday to Friday - 8:00am - 5:00pm.
Based at our offices in Caterham, Surrey. With free onsite parking.
Some travel to London to visit sites (fully reimbursed).
Option for hybrid working following probation period.
Job Types: Full-time, Permanent
Pay: £27,000.00-£30,000.00 per year
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