South Tyneside and Sunderland NHS Foundation Trust
Sunderland Integrated Musculoskeletal Service (SIMS) are looking to recruit an Acting Clinical Outcomes Secretary to join their Secretarial support team within the Division of Community on a six-month fixed-term basis, a great opportunity for anyone wishing to develop their skills.
Who are SIMS?
SIMS are a multidisciplinary team of specialist Physiotherapists, GPs and Consultants with expertise in Musculoskeletal conditions affecting mobility, function and well-being. We work in partnership with patients and other health professionals on treatment goals that are centred on patient needs. We help our patients to improve flexibility, strength, balance and mobility in order to obtain the best possible outcome, regain life independence, reduce pain and maximise potential.
We accept referrals direct from GPs for anyone over the age of 16 years. We can provide full assessment, investigations, treatment, and rehabilitation. We are able to access Secondary care services such as Orthopaedics, Rheumatology and Pain Management at any point in the pathway to ensure that the patient sees the right practitioner at the right time and place.
Please note Trust not able to offer Skilled Worker Sponsorship, as does not meet UKVI threshold requirements. Please consider this when applying. Visit Gov.UK for further info.
Main duties of the job
As Acting Clinical Outcome Secretary, you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries, including taking responsibility for:
1. Clinic letter typed and given to the patient.
2. Clinic letter uploaded into Medisec and copy sent to the GP as needed.
3. Negotiating appointments with patients in clinic where appropriate.
4. Booking appointments where appropriate.
5. Negotiating Radiology investigation date/time and communicating to patient.
6. Negotiating any diagnostic investigation date/time and communicating to patient.
7. Validating the patients pathway in real time.
8. Completing all tasks (Cashing up) clinics in real time including booking out and outcomes.
9. To liaise with the Personal Medical Secretary and/Scheduling Manager regarding the patients pathway and appointments and any instructions/outcomes from the clinic.
The Post will work between the hours of 8.30am-5.00pm, Monday to Friday.
About us
Please help us by adding your telephone number to your application form this will allow us to contact you quickly if required.
One Team One Trust - There are many reasons to work at our Trust. From our commitment to putting people first to our accessible services and award-winning teams. We have a passion for research, innovation and tackling inequalities. We are committed to respect, fairness and civility and promote a compassionate, caring and positive culture / working environment.
We welcome all applications irrespective of people's race, disability, gender, sexual orientation, religion/belief, age, gender identity, marriage and civil partnership, pregnancy/maternity and in particular those from under-represented groups. Looking after our workforce's health and wellbeing is a priority for STSFT. We also provide access to high-quality education, training, career progression and support. Flexible working is supported via the Trust's Flexible Working Policy.
The Trust employs around 8,300 people and provides a range of hospital services to a local community of around 430,000 residents. We also provide a range of more specialised services outside this area, in some cases to a population as great as 860,000. We offer our staff outstanding benefits - Fitness Centre (SRH), libraries at both hospital sites, chaplaincy support and access to a Childcare Co-ordinator to help staff with childcare arrangements.
Job responsibilities
As Clinical Outcome Secretary you will be expected to deliver the full Clinic on the Day process for the Division of Community, as part of a team of General Medical Secretaries.
PLEASE REFER TO ATTACHED JOB DESCRIPTION FOR FULL DUTIES OF THE ROLE.
Person Specification
Physical Skills
* Advanced keyboard skills.
* Must be able to meet travel requirements of role.
Skills and Knowledge
* IT expertise.
* Organisational skills.
* Able to work under pressure.
* To meet deadlines and prioritise workload.
* Approachable.
* Flexible approach to work/willing to cover absences at short notice.
* Knowledge of medical terminology.
* Knowledge of data protection & IM&T Security.
* Knowledge of the role of the medical secretary.
Qualifications
* Basic Numeracy & Literacy Skills to Level 1 or equivalent.
* NVQ Level 3/ RSA III Typewriting / Word processing or equivalent experience.
Experience
* Working in a busy office environment.
* Communicating with people at all levels.
* IT systems, software packages.
* Previous NHS experience.
* Previous medical administration experience.
Other
* Please provide contact telephone number.
Employer name
South Tyneside and Sunderland NHS Foundation Trust
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