At McLaren Racing, we’re not just here to try to take the chequered flag. We’re here to excite our fans, inspire our people and deliver for our partners. And we’re also committed to evolving our sport, our industry, and our technology, too.
Purpose of the Role:
You will join the Brand Experience team and sit within MTC Experiences, reporting to the Team Leader. You will be part of the team that delivers brand experiences at the iconic McLaren Technology Centre for our key stakeholders including Partners, the team, and guests. You will support in strategic projects and support delivery of experiences with end-to-end planning of some truly world-class McLaren brand experiences.
Working on a variety of events, you will support the delivery of some interactive, exciting, and unique brand experiences to optimise the guest interaction with the brand, highlighting key messaging throughout and driving emotional engagement. You will ensure all experiences represent the McLaren Brand and are positioned as world-class to generate commercial opportunities for McLaren throughout all touch points.
Role Dimensions:
This role requires a high volume of administration as well as being on site for events in Woking. Whilst most events are pre-planned, some are often very last minute, so flexibility and agility are key to this position. It requires a high level of attention to detail, an ability to work in a fast-paced, high-performance environment and be highly organised as well as adaptable.
Whilst there is hybrid working in place, due to the nature of the role, it will be essential for the candidate to be office based for most of the working week. The role also requires unsociable hours including weekends and long event days on your feet.
The goal is to provide the best cutting edge leading experiences, with a team who are determined and look to push boundaries in everything they do through continuous review and innovation.
The successful candidate will be supporting the team as well as have some direct responsibility for their own events working in a high-performance environment. You will need to be relentless in the pursuit of better, and always look for ways to improve. The events we deliver span across all five of our championships and you will collaborate with multiple stakeholders.
Principal Accountabilities:
Event Management
1. Supporting in the planning, administration, and execution of a variety of key stakeholder events delivered to the McLaren world-class standard. Events range in size and complexity, including but not limited to, networking events, tours, meetings, employee engagement events, large scale boulevard dinners, conferences, race viewings and content capture.
2. On-site event organisation, working with various internal and external stakeholders and ensure delivery to the McLaren standard.
3. Deal with conflicting and challenging situations as they arise to ensure no impact to the guest experience.
4. Administration of event enquiries, ensuring bookings are managed in a timely manner.
5. Working with the team to schedule events and manage conflicting requirements.
6. Detailed recording of event specifics to ensure accurate reporting via our database.
7. Budget creation and management for some events, ensuring stakeholders have given budget approval and finance systems are updated to ensure accurate invoicing.
8. Creation and timely distribution of event schedules to ensure all stakeholders are kept up to date and able to deliver on requirements.
9. Ensure all health and safety requirements are met.
10. Ordering of event collateral.
11. Support the team with other events as required on the day and sometimes in the planning.
Suppliers
1. Supplier bookings and briefings for own event requirements, ensuring kept up to date and working within guidelines set.
2. Build and maintain strong relationships with key stakeholders.
3. Collaborate on projects to ensure the continuous development of the guest experience at all events.
Knowledge, Skills and Experience:
Essential
1. Extremely high level of attention to detail.
2. Able to manage own workload and prioritise around changing requirements.
3. Highly organised.
4. Strong IT skills including Excel, PowerPoint, Outlook, Word, and Microsoft Office packages.
5. Agile and able to adapt style to work with stakeholders across multiple levels.
6. Ability to manage multiple tasks simultaneously while working under pressure.
7. Excellent written and oral communication skills.
8. Experience in a similar events role in either a corporate, hotel, or sporting environment with customer focus.
Desirable
1. Problem solving with a solutions-based approach.
2. Understanding of health and safety requirements for event delivery.
3. Experience of dealing with clients and stakeholders.
4. Experience of content capture logistics and working with crews.
Personal Attributes:
1. Team player with proven experience of working well within a team, as well as being able to manage own workload, taking responsibility and ownership.
2. Agile – Able to adapt in a fast-paced, high-pressure, ever-changing environment and think on your feet.
3. Collaborative – takes a holistic view of situations and works for the common good of the team and the organization.
4. Flexible - able to change plans and work in an agile manner depending on requirements.
5. Outstanding work ethic with a proactive approach and can work with urgency, pace, and purpose.
6. Communicative – able to interact all levels of the business and guests.
7. Brave – resilient in the face of challenge.
8. Inclusive – able to consider all viewpoints and promote a no-blame culture.
9. Respectful – acts with integrity, shares feedback honestly and constructively.
10. Innovative – seeks out new ideas and is open to new thinking.
What can McLaren offer?
We constantly strive to be better tomorrow than we are today. Our ambition is to be the most pioneering and exhilarating racing team in the world, and our collective task is to set the standards for high performance in sport. We show up every day with energy and enthusiasm, ready to play our part.
We encourage and support diversity, equity and inclusion. We will actively promote a culture that values difference and eliminates discrimination in our workplace.
McLaren Racing is based at the iconic McLaren Technology Centre (MTC) near Woking.
Our state of the art, sustainable campus offers many facilities including a gym, restaurant and indoor and outdoor break-out areas, as well as direct access to park and common land. The MTC is connected to Woking mainline station via regular shuttle buses, from which London Waterloo is a 30 minute train ride.
We offer a comprehensive package of benefits including private healthcare, car schemes, life insurance and generous pension contributions.
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