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Head of Transition and Service Design - Technology - Counter Terrorism Policing HQ, Ipswich
Client: Reed - UNLIMITED
Location: Ipswich
Job Category: Other
EU work permit required: Yes
Job Views:
4
Posted:
24.04.2025
Expiry Date:
08.06.2025
Job Description:
The Head of Transition and Service Design will lead a team dedicated to designing end-to-end service journeys, ensuring user goals are met and policy intents are delivered through complex technical solutions. Responsibilities include creating and modifying transactions, products, and content across digital and offline channels, collaborating with various internal and external stakeholders, and overseeing multiple programs/projects.
This role requires influence over design and organizational strategy, collaboration across government entities, and ensuring effective working conditions for designers. The post involves resource planning and coordination across projects, suppliers, and service teams, with direct management of Service Design and Transition SMEs.
The ideal candidate is an industry expert capable of defining best practices, leading, mentoring, and influencing others within a matrix management environment.
How to apply: Click the apply now button below to submit a detailed CV and online application form. Completed applications are due by 23:55 on 16th May 2025.
Our commitments: We are dedicated to being an equitable and inclusive employer, encouraging applications from diverse backgrounds, including disabled people, ethnic minorities, and women. We are a Disability Confident employer, committed to reasonable adjustments in the recruitment process to support disabled applicants.
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