Job Introduction
We currently have an excellent opportunity for a Hospitality Waiter / Waitress to join our team. This is a great opportunity for a customer focused individual to join a popular city centre restaurant, which can offer unrivalled opportunities for career progression.
Role Responsibility
As a Hospitality Waiter / Waitress you will be responsible for:
1. Serving food and beverages in a professional manner with high levels of customer service
2. Setting and cleaning tables and service areas
3. Dealing with customer complaints
4. Checking with customers to ensure that they are enjoying their meals and take action to correct any problems
5. Escorting customers to their tables
6. Explaining how various menu items are prepared, describing ingredients and cooking methods
7. Informing customers of daily specials
8. Presenting menus to customers and answering questions about menu items, making recommendations upon request
9. Removing dishes and glasses from tables or counters, and taking them to the kitchen for cleaning
10. Serving food and/or beverages to patrons; preparing and serving specialty dishes at tables as required
11. Stocking service areas with supplies such as coffee, food, tableware, and linens
The Ideal Candidate
The successful candidate for this role will have:
1. Previous experience in catering hospitality, fine dining or banqueting environment
2. Understanding of food hygiene and customer service
3. The ability to accurately process information/merchandise through the Till system with a good standard of numeracy
4. Excellent customer service skills
5. First class communication skills and demonstrate accuracy and attention to detail
6. The ability to demonstrate great teamwork
Job Type: Part-time
Pay: £11.44-£13.50 per hour
Expected hours: 30 – 45 per week
Benefits:
1. Employee discount
2. Flexitime
3. Referral programme
4. Sick pay
Physical Setting:
* Restaurant
Shift:
* 10 hour shift
* 12 hour shift
* 8 hour shift
* Day shift
* Night shift
Work days:
* Monday to Friday
* Weekend availability
Experience:
* Catering: 1 year (preferred)
* Hospitality: 1 year (preferred)
* Customer service: 1 year (preferred)
* Bartending: 1 year (preferred)
Work Location: In person
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